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- Tasks: Engage with customers, sell training courses, and manage client relationships.
- Company: Join a diverse and inclusive team at GTG Edinburgh.
- Benefits: Enjoy 33 days of annual leave, flexible hours, and access to 300+ free online courses.
- Why this job: Make a real impact by helping individuals and businesses grow through training.
- Qualifications: Experience in B2B sales and excellent communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced and enthusiastic Training Sales Advisor to join our team at GTG Edinburgh.
We offer:
- 33 days’ annual leave
- Flexible leave
- Work laptop
- Access to over 300+ free online training courses
- …and much more
Hours: Full time: Monday – Friday 9am – 5pm
About the role:
Our Training Advisors are responsible for dealing with inbound enquiries from private individual customers and businesses, selling our vast portfolio of training courses and promoting our apprenticeships. This role also includes managing a database of SME customers, exploring and developing new training requirements within our cash sale database and closing opportunities.
Candidates should have experience of B2B sales and the ability to quickly develop a positive rapport with customers. An excellent telephone manner and a personable, can-do attitude are what we are looking for in this position.
Responsibilities include:
- Dealing with web enquiries and ITA funded training enquiries.
- Dealing with all new inbound sales calls and walk-in enquiries.
- Converting customer enquiries into sales in an efficient and timely manner.
- Managing a database of SME customers.
- Communicating with multiple departments internally to effectively manage bookings.
- Exploring and developing new training requirements within our cash sale database and closing the opportunities.
- Promoting GTG's products over the phone with customers.
- Maintaining accurate and up to date client records.
Essential skills:
- Ability to show initiative
- A positive and enthusiastic attitude
- A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
- Highly organised and excellent Time Management skills
- Excellent customer service and communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- A team player
- Commitment to equality and diversity, customer service and quality assurance
- Be flexible and responsive to employer needs
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Account Manager in Edinburgh employer: GTG Training Limited
Contact Detail:
GTG Training Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research GTG Edinburgh and understand their training courses and apprenticeships. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell their training courses. Prepare a brief, engaging summary of your experience and how it aligns with the role of an Account Manager.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at GTG Edinburgh.
We think you need these skills to ace Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your B2B sales experience and any relevant training or customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for GTG Edinburgh. Don’t forget to mention your ability to build rapport with customers – that’s key for us!
Showcase Your Skills: In your application, be sure to highlight your organisational skills and time management abilities. We love candidates who can juggle multiple tasks while keeping everything on track, so let us know how you do it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at GTG Training Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with GTG's training courses and apprenticeships. Research their offerings and think about how your experience in B2B sales can help promote these products effectively.
✨Show Off Your People Skills
Since this role requires building rapport with customers, practice demonstrating your interpersonal skills. Prepare examples of how you've successfully connected with clients in the past, showcasing your excellent telephone manner and can-do attitude.
✨Be Organised
As an Account Manager, you'll need to manage a database of SME customers. Bring a notepad or device to jot down important points during the interview, and be ready to discuss how you stay organised and manage your time effectively.
✨Embrace the Culture
GTG values diversity and collaboration, so be prepared to discuss how you can contribute to a positive workplace culture. Share your thoughts on equality and diversity, and how you’ve fostered teamwork in previous roles.
