At a Glance
- Tasks: Assist customers in ordering vehicle parts and provide excellent service.
- Company: Join RH Commercials, a leading truck manufacturer with exciting growth opportunities.
- Benefits: 30 days holiday, employee discounts, and a Cycle to Work scheme.
- Other info: Dynamic apprenticeship programme lasting 15 months with career development from day one.
- Why this job: Kickstart your career in the automotive industry with hands-on experience and support.
- Qualifications: Minimum Grade C/4 in English and Maths; passion for vehicles is a must!
The predicted salary is between 15000 - 20000 € per year.
Join the Renault Trucks Apprenticeship Programme Today and Be Tomorrow’s Driving Force!
Locations: Coventry
HOURS: 40 hours per week
ROTATING SHIFTS: Week 1 Monday to Friday 6.30am to 3pm, Week 2 Monday to Friday 12.30pm to 9pm, 1 in 2 Saturday mornings paid at overtime rate
APPRENTICE LEVEL: Level 2 Qualification in Trade Supplier
START DATE: DURATION: 15 Months including EPA.
RH Commercials is one of the leading truck manufacturers offering the provision of Transport Solutions. With the continued growth of the RH Commercials product, winning awards and ongoing market launches of a wider Electric Truck and Van portfolio, we have a fantastic opportunity for someone early in their career, someone looking to change career or a school leaver, to join our Parts Team, as a Parts/Trade Supply Apprentice.
This dedicated 15 Month programme is delivered with GTG and will help you build your knowledge and skills to become a great Parts Advisor. You’ll learn how to give a great customer experience, ordering parts to customers, processing returns and payments and carrying out stock checks.
What does a Parts/ Trade Supplier do?
- Helps customers order the right parts for their vehicle, face to face and over the phone
- Give quotes for parts
- Help solve any customer problems
- Process sales transactions, including raising invoices and credits for goods supplied and handling returns
- Co‑ordinate with other departments, such as the service desk and the workshop
- Compile parts from job cards for repairs being carried out in the workshop.
- Ensures they have current product knowledge
What can we offer you?
- Career development and support from day one
- Level 2 qualification in Vehicle Parts/ Trade Supplier
- 30 days holiday (including Bank Holidays) rising to 33 days after 5 years
- Excellent benefits package including a Cycle to Work scheme
- Access to a wide range of employee discounts including half price cinema tickets, discounted gym membership and lots of shopping and social discounts.
What Qualifications are Required?
- Minimum (Grade C/4 or above) in English and Maths
Who are you?
- Willing to learn and take ownership of your career
- You have a genuine interest in automotive and are excited by the prospect of working with our fantastic range of commercial vehicles
- You like working as part of a team and enjoy solving problems
- You have good communication skills, both over the phone and face to face
- Good attention to detail as you will be working with parts numbers when ordering parts for our customers
- Good IT skills with an ability to pick up new systems and processes quickly
If this sounds like a career for you then please apply today!
Parts Advisor Apprentice - Trade Supplier Level 2 - Coventry employer: GTG Training Limited
RH Commercials is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive apprenticeship programme designed to equip you with essential skills in the automotive industry. With a supportive work culture, competitive benefits including 30 days of holiday and employee discounts, and a commitment to career advancement, this is a fantastic opportunity for anyone looking to kickstart their career in a dynamic environment in Coventry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor Apprentice - Trade Supplier Level 2 - Coventry
✨Tip Number 1
Get to know the company! Research RH Commercials and their products, especially their electric truck and van portfolio. This will help you stand out in interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play common scenarios with friends or family. This will boost your confidence and help you handle customer queries like a pro.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully resolved issues. This will demonstrate your ability to think on your feet, which is crucial for a Parts Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Parts Advisor Apprentice - Trade Supplier Level 2 - Coventry
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the automotive industry shine through in your application. We want to see that you're genuinely excited about the opportunity to work with commercial vehicles and be part of our team!
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Parts Advisor role. We love seeing how your background can contribute to our team, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this apprenticeship. Share specific examples of your problem-solving skills and teamwork, and let us know how you plan to take ownership of your career with us.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at GTG Training Limited
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially regarding parts and trade supply. Research Renault Trucks and RH Commercials to understand their products and services. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
Since you'll be dealing with customers face-to-face and over the phone, practice clear and effective communication. Think of examples from your past experiences where you've successfully solved problems or helped someone out. This will demonstrate your ability to handle customer interactions.
✨Be Ready for Teamwork Questions
As a Parts Advisor Apprentice, you'll be part of a team. Prepare to discuss your experiences working in groups, how you contribute, and how you handle conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Dress the Part
Even though it's an apprenticeship, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and indicates that you're serious about the role. Plus, it helps you feel more confident during the interview.
