Client Relationship Manager in Birmingham

What we can offer you…

33 days\’ holiday allowance with room to grow

Maternity and paternity packages

Access to training opportunities to grow and develop skills

…and much more!

HoursFull time: Monday – Friday 8.30am – 5pm

About the roleAs a Client Relationship Manager, you will be responsible for growing a portfolio of customers, including both SME businesses and Levy clients. You will focus on expanding our existing client base and advising employers on available government funding and grants for skills development.

Engage and secure new employer clients through cross-selling techniques.

Build and manage a pipeline of activities, maintaining up-to-date knowledge of local, regional, and national skills agendas.

Manage a database of SME and Levy customers, identify opportunities to cross-sell additional training courses to existing employer accounts, maximising revenue and enhancing the range of services GTG Training offers.

Advise employers on available government funding and grants for skills development.

Source and grow Levy accounts by selling the complete range of apprenticeship and commercial training.

Promote GTG Training\’s products over the phone and via face-to-face visits with customers.

Maintain accurate and up-to-date client records.

Essential skills and experience

Strong B2B experience within the apprenticeship market and funded training sector

Good understanding of ESFA funding rules, Levy and grants available, eligibility requirements and apprenticeship standards

Highly organised and excellent time management skills

Excellent communication skills (verbal and written)

Competency in using Microsoft Excel and CRM systems

Team player

Be flexible and responsive to employer needs

The ability to use digital platforms independently and effectively, such as LinkedIn etc. as the role requires

Our CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

#J-18808-Ljbffr