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For Companies At a Glance
- Tasks: Engage with customers, sell training courses, and manage client relationships.
- Company: Join a diverse and inclusive team at GTG Edinburgh.
- Benefits: Enjoy 33 days of annual leave, flexible hours, and access to 300+ free online courses.
- Why this job: Make a real impact by helping individuals and businesses grow through training.
- Qualifications: Experience in B2B sales and excellent communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced and enthusiastic Training Sales Advisor to join our team at GTG Edinburgh.
We offer:
- 33 days’ annual leave
- Flexible leave
- Work laptop
- Access to over 300+ free online training courses
- …and much more
Hours: Full time: Monday – Friday 9am – 5pm
About the role:
Our Training Advisors are responsible for dealing with inbound enquiries from private individual customers and businesses, selling our vast portfolio of training courses and promoting our apprenticeships. This role also includes managing a database of SME customers, exploring and developing new training requirements within our cash sale database and closing opportunities.
Responsibilities include:
- Dealing with web enquiries and ITA funded training enquiries.
- Dealing with all new inbound sales calls and walk-in enquiries.
- Converting customer enquiries into sales in an efficient and timely manner.
- Managing a database of SME customers.
- Communicating with multiple departments internally to effectively manage bookings.
- Exploring and developing new training requirements within our cash sale database and closing the opportunities.
- Promoting GTG's products over the phone with customers.
- Maintaining accurate and up to date client records.
Essential skills:
- Ability to show initiative
- A positive and enthusiastic attitude
- A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
- Highly organised and excellent Time Management skills
- Excellent customer service and communication skills (verbal and written)
- Competency in using Microsoft Excel and CRM systems
- A team player
- Commitment to equality and diversity, customer service and quality assurance
- Be flexible and responsive to employer needs
Our Culture:
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Account Manager employer: GTG Training Limited
Contact Detail:
GTG Training Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research GTG Edinburgh and understand their training courses and apprenticeships. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Since this role is all about converting enquiries into sales, rehearse how you’d introduce yourself and the services GTG offers. A confident and clear delivery can make all the difference.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might share valuable insights that could give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at GTG Edinburgh.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your B2B sales experience and any relevant training or customer service skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the position. Share specific examples of how you've developed positive rapport with customers and closed sales in the past.
Showcase Your Organisational Skills: Since this role involves managing a database of SME customers, be sure to mention your organisational skills and any experience you have with CRM systems or Microsoft Excel.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at GTG Training Limited
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with GTG's training courses and apprenticeships. This will not only help you answer questions confidently but also show your enthusiasm for the role. Research their offerings and think about how you can promote them effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous B2B sales experience in detail. Think of specific examples where you successfully converted leads into sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Interpersonal Skills
Since building rapport is key in this role, practice how you would engage with potential customers. Be ready to role-play scenarios where you handle inquiries or objections. Show that you can communicate clearly and positively, both verbally and in writing.
✨Be Organised and Ready to Adapt
The job requires excellent time management and the ability to juggle multiple tasks. Bring a notebook to jot down important points during the interview and be prepared to discuss how you prioritise tasks. Highlight your flexibility and responsiveness to changing customer needs.
