Administrative Associate in Harrow

GTel is one of Canada’s leading utility locating companies, helping clients manage their assets safely, accurately, and efficiently. As a fully integrated asset management and meter services company, we assist our clients in meeting their asset management needs and reducing utility risks in the communities they serve.

THE MANDATE

Accurately audit customer billing based on contractual obligations and create invoices within Great Plains (GP). As a member of the finance team, the Finance, Administrative Associate is a subject matter expert in segmentation of billable units with the ability to communicate effectively and deliver strong customer service while working in a deadline-driven environment.

LEADERSHIP STYLE

A collaborator and builder of strong working relationships with team members, employees, and customers. Innovative through continuous process improvement and streamlining. Agile, responsive, and has a sense of urgency in an ever-changing environment.

Accountabilities

• Responsible for conducting billing audits to ensure segmentation rules are applied correctly and our contractual obligations are met.
• Provide feedback regarding segmentation/billing unit discrepancies to employees and management to improve overall reporting.
• Perform formal and informal training to employees that are conducting segmentation audits.
• Regularly pull listing of billing lines from the Utility Software program and distribute work among those completing regular segmentation audits.
• Conduct other administrative duties as necessary.

SCOPE

Reports to: Manager, Finance and Administration

Required Qualifications

• Ability to work well under minimal supervision and under pressure of working within strict deadlines.
• Must have computer experience with Excel, MS Word, Internet Explorer, and Outlook.
• Advanced computer skills including spreadsheet management using Excel (formulas, lookups, pivot tables, etc.).
• Well-developed communication and interpersonal skills with the ability to deal with all employees and external individuals and agencies, in an efficient and effective manner.
• Ability to maintain confidentiality on all information.

Work Experience

3-5 years previous experience in an accounting and/or administrative environment is preferred.

SUCCESS FACTORS

• Exceptional interpersonal and communication skills that build trusting relationships and influence.
• Customer-centric approach and ability to demonstrate a strong sense of urgency.
• Display balance and good judgment when advising management and employees on issues.
• Flexibility and a tolerance for ambiguity in a constantly evolving organization.
• Strong organizational and project management skills.

This Position Works Frequently With

• Managers and Employees
• External Customers

We promote a culture that is inclusive, diverse, innovative, and performance-driven in an environment that is fun and exciting. If interested in this position, please apply to this posting. GTel is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, GTel will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require. We confirm that AI is not used in screening of candidates and this posting is for an existing vacancy.