Senior Complaints & Patient Experience Specialist in Manchester

A leading healthcare provider in Manchester is seeking a Senior Complaints Officer to manage the complaints process, ensuring compliance and effective communication with complainants. The ideal candidate will possess strong analytical skills, communication abilities, and have experience in a complaints team. This full-time role offers a hybrid working model with a focus on delivering high-quality responses to complaints while working alongside clinical teams. Commitment to patient care and a strong understanding of the NHS is essential.
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