Bank Phlebotomist - Oldham Blood Service

gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. We have an excellent opportunity for an additional Phlebotomist to join our friendly team within the Oldham Blood Service on a bank basis. As a Phlebotomist, you will work as part of the multidisciplinary team and will assist and support the clinical team and the operational team. You will aim to ensure the delivery of the highest standards of quality and safe, individualised care and will inspire trust and confidence by making a positive difference every time. The successful candidate will provide phlebotomy services as part of gtd healthcare and the wider organisational services in accordance with specific guidelines and policies. Oldham is a diverse and multi-cultural community. A high percentage of our patients face deprivation and multi morbidity. This makes for a varied role as well as an opportunity to make a real difference to the community. The team are passionate about providing patients in Oldham with the highest possible quality care.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

• Work as a member of the wider multi-disciplinary team.
• Undertake a range of patient interventions within the scope of NVQ level 2 skills and competencies for patients as delegated.
• Undertake basic patient observations.
• Undertake home visits for phlebotomy services where appropriate.
• Work within existing clinical guidelines, policies and infection control procedures.
• Offer advice and support to patients and families in a wide range of situations.
• Develop communication skills to enable the delivery of factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported any areas of concern to the clinical team.
• Demonstrate own role to new starters and students.
• Ensure safe moving and handling techniques in the delivery of patient care, this can include the safe use of equipment.
• Develop communication skills to enable the reporting of information to the multi-disciplinary team and other agencies as appropriate.
• Undertake ordering and receipt of supplies as required.
• Deliver patient care within essence of care standards and gtd guidelines and policies.
• Document care delivered within the electronic patient records.
• The post holder shall, as necessary, provide cover for and undertake duties of absent colleagues.
• The post holder shall follow all the policies and procedures of the organisation.

At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services. We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

• Working for a values-driven organisation.
• Real living wage employer.
• Access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts.
• 30 days annual leave, rising to 32 after five years of continuous service.
• Flexible working hours and policies.
• Family friendly and carer policies.
• Opportunities to apply for innovation and quality awards.
• Access to gtd healthcare's wellbeing initiatives, which offer a wide range of tools and resources.
• gtd healthcare social and fun activities.
• Cycle to work scheme.

• Work as a member of the wider multi-disciplinary team.
• Undertake a range of patient interventions within the scope of NVQ level 2 skills and competencies for patients as delegated.
• Undertake phlebotomy duties for adults and paediatrics. Paediatric training will be provided if not trained.
• Undertake home visits for phlebotomy services where appropriate.
• Work within existing clinical guidelines, policies and infection control procedures.
• Offer advice and support to patients and families in a wide range of situations.
• Develop communication skills to enable the delivery of factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported any areas of concern to the clinical team.
• Demonstrate own role to new starters and students.
• Ensure safe moving and handling techniques in the delivery of patient care, this can include the safe use of equipment.
• Develop communication skills to enable the reporting of information to the multi-disciplinary team and other agencies as appropriate.
• Undertake ordering and receipt of supplies as required.
• Deliver patient care within essence of care standards and gtd guidelines and policies.
• Document care delivered within the electronic patient records.
• The post holder shall, as necessary, provide cover for and undertake duties of absent colleagues.
• The post holder shall follow all the policies and procedures of the organisation.

• To have a thorough knowledge of service procedures and protocols and know where to access them for reference adhering to them at all times.
• To support patient referrals ensuring robust follow up and adherence to practice protocols at all times.
• Support the service to undertake administrative tasks as within field of competence or following appropriate training.
• To attend meetings as required and support.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• To assist with the gathering of statistics and information when required.

Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

• Qualifications: NVQ level 2 or equivalent work-based experience.
• Good standard of secondary education.
• Demonstrable commitment to professional development.
• Pediatrics phlebotomy training.

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the practice, within gtd healthcare and externally.
• Excellent computer and IT skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours (willingness to work anti-social hours, shifts, cover at other practices as required).
• A valid UK driving license.
• Ability to undertake an INR clinic using the INR Star system.

• Working in a healthcare setting.
• Dealing with the public/patients.
• Working as part of a team.
• Undertaking home visits.
• Paediatric phlebotomy experience.
• Working with Clinical software e.g. EMIS.
• Reception & clerical duties.
• Using computer office programmes.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.62 an hour plus rate enhancement for evening and weekend working.

Contract: Bank

Working pattern: Full-time, Part-time, Job share, Flexible working.