RGN/Paramedic - Clinical Practitioner in Preston

gtd healthcare are the providers of all minor illness andminor injury care at Preston Urgent Care Centre and minor illness at Chorley Urgent Care Centre.

The services provide the first point of access for all self-referredunscheduled attendances for the Emergency department (ED).

An exciting opportunity has arisen for an Clinical Practitioner to will work alongside a well-established clinical and supportive administrative team on either a full-time or part-time basis.

The Clinical Practitioner will function as part of a healthcare team, providing safe and effective nursing care either face to face or viatelephone triage, providing a comprehensive clinical assessment service topatients and/or their carers/relatives resulting in a safe and appropriateclinical decision.

To facilitate the provision of accurate healthcareinformation, health improvement advice or, where applicable, referral to theappropriate level and location of care, to meet the holistic and therapeuticrequirements of the patient/carer.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community.

We put our people at the heart of everything we do.

We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Main duties of the job

• Assess and prioritise patients' clinical needs utilising Manchester Triage System.
• Supplies and administers PGD medications in a safe effectivemanner in accordance with the appropriate policy and guidance.
• Prioritise health problems and intervene appropriately toassist the patient in complex, urgent or emergency situations, includinginitiation of effective emergency care.
• Works within their respective Code of Professional Conduct.
• Be committed to working flexibly within a dynamicenvironment, responding positively to the changing needs of the service.
• Promote and facilitate evidence-based practice.
• Maintain professional knowledge and practice compliance withtheir respective professional body.
• Demonstrate continual professional development (CPD) throughorganised or self-directed study/learning and participation in clinicalsupervision, audit and appraisal.

For further details, please refer to the attached job descripton.

About us

At gtd healthcare, we do things differently.

Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community.

Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.
• Job responsibilities

Key duties and responsibilities include

• Service Delivery and Performance
• Act as a professional role model at all times.
• Develop and maintain expertise, practice and competence in the role of Clinical Assessor. Provide skilled and effective Face to Face / telephone / Video assessment for
• Provide skilled and effective face to face / telephone / video assessment for patients passed from a range of services such as 111 / work as part of multidisciplinary team within the urgent care / primary care / OOHs setting.
• The Clinical Practitioner will undertake a telephone / video consultation using the computer software system and will always use professional judgement.
• To apply critical analysis along with a high degree of clinical curiosity.
• Empower patients to enable them to act upon advice given and embrace self-management.
• Accurately document consultation notes in a timely fashion to allow for suitable emergency referral and intervention.
• To share and utilise areas of specialist practice with peers and colleagues to inform and enhance patient care.
• To work with the management / operational team to contribute to the development and delivery of service.
• Identify and use information sources such as the Directory of Services (DOS) to support and underpin clinical decision-making.
• Provide health education and self-management advice during the consultation process.
• Refer to the ACP Lead / Lead SCP / medical Lead as necessary for advice.
• Facilitate and actively participate in the continuous quality improvement audit process. Reflect as necessary on this process.
• To attend and contribute to organised meetings.
• To follow gtd healthcares policies and procedures, i. e., the failed encounter procedure and the home visiting policy.
• Understand and embrace local pathways including use of ED for urgent and immediate needs
• Effective Communication
• Actively communicate with all staff.
• Actively communicate with other service providers about patient care i. e., child protection issues.
• Work within the governance agenda contributing to service improvement.
• Reflect the diversity of needs in the local healthcare community by utilising all available resources to facilitate access to the service where there are barriers to communication and understanding.
• Utilise advanced listening skills, probing and facilitative skills across a diverse range of calls Face to Face assessments, some of which are highly challenging due to emotive circumstances or patient aggression.
• The post holder should recognise the importance of effective communication within the team and will strive to communicate effectively with team members, patients, and carers.
• Utilises enhanced communication skills to negotiate and provide support toservice users who may be non-compliant with recommended outcomes whilstadhering to the relevant gtd healthcare policies and procedures.
• Management of Risk
• Maintain a healthy and safe work environment for self and colleagues.
• Have responsibility and accountability for the escalation of any adverse incidents or events to the appropriate persons both internally and externally, whilst ensuring that the appropriate documentation is recorded, and that the ACP lead / operational lead is actively involved and communicated with.
• Corporate responsibilities
• Work as part of the gtd healthcare team to ensure a positive and productive team environment is developed and always maintained.

The post-holder will participate in any training programme implemented by the organisation as part of employment, such training to include:

• Taking responsibility for maintaining a record of own personal and/or professional development.
• Prioritise, organise and manage care in a manner that maintains and promotes quality.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Attend or complete all mandatory sessions e. g. Child Protection and BLS etc.
• Clinical Duties
• Assess patient both adults and children need from a physiological and psychological perspective and plan care accordingly in a timely manner.
• To work with members of the MDT and independently to assess, plan, implement and evaluate interventions/treatment for patients with complex needs and care for patients.
• To work with members of the MDT.
• Provide health education and promote healthy lifestyle for patients and carers.
• Provide clinical and professional advice.
• Promote safe systems of work and identify areas where changes in Urgent Care/ primary care would achieve a more effective outcome.
• Ensure resources are used efficiently and effectively and all equipment used in the care of patients is appropriately maintained and used only by those individuals with the appropriate training.

This job description is an outline of the key responsibilities of the role and is not intended as an exhaustive list, which may change as the post develops.

The post holder may also be required to undertake any other duties requested by Heads of nursing and AHP, or clinical services manager, to meet the needs of the organisation.

This may involve travel to other sites within the organisation.

Person Specification

Qualifications

• Nurse or Allied health care professional including pharmacist qualification.
• Current NMC, HCPC, GPh C Registration, or affiliation to professional body.
• Professional Degree Qualification.

Experience

• Experience of making autonomous clinical decisions.
• Experience of working with multidisciplinary teams.
• Experience of working to protocols and evidence-based guidelines.
• Experience of using evidence to inform decision-making.
• Experience of working within Urgent care/General Practice/community services.
• Experience and understanding of the 111 service.

Skills and Attributes

• Good organisational skills.
• Able to make decisions.
• Calm under pressure.
• Strong interpersonal skills, e. g. able to work in partnership with others. Excellent communication skills, both verbal and written.
• Strong team working ethic.
• Able to elicit and process information in order to make an appropriate clinical decision.
• Trustworthy and reliable.
• Ability to work unsupervised with a high degree of autonomy. Adaptable and comfortable with change.
• Able and willing to work unsocial hours and Bank Holidays.
• Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

• £40,514 to £46,142 a yearadditional rate enhancements for evening & weekend working
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