Sales Support Team Leader in Woolpit

Job Location: Woolpit

Salary: Competitive

Contract type: Permanent

Posting End Date: 24/06/2026

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero. Our group of companies has driven change and innovation for 30 years and provides a supportive environment that encourages people to be their best.

Purpose of this role

Sales Support Team Leader who helps earn customer loyalty and drive business growth by delivering consistently excellent service.

Your Key Responsibilities Are

• Supervise the Sales Support Team on a day-to-day basis, ensuring all activities meet required standards and deadlines.
• Support Regional Sales Managers by overseeing customer, developer, and house builder relationships, ensuring a high standard of service and identifying opportunities to maximise sales.
• Coordinate and monitor project activity across the sales lifecycle, ensuring timely updates, follow-ups, and effective progression through to post-acceptance.
• Oversee the preparation, review, and issuance of quotations, ensuring accuracy, competitiveness, and effective handling of customer queries.
• Manage CRM systems and internal databases, ensuring data accuracy, lead management, and data integrity for project and acceptance information.
• Supervise new business lead generation and pipeline management, ensuring no duplication and effective lead nurturing activities.
• Oversee the administration of new network acceptances via the QP portal, ensuring documentation is accurate and processed within agreed timescales.
• Produce and review reports, providing clear insights to support sales performance and internal decision-making.
• Build and maintain effective working relationships across internal teams, driving collaboration and continuous improvement initiatives.
• Maintain awareness of market trends, competitor activity, and company offerings to support team effectiveness.
• Provide regular progress updates to internal stakeholders and proactively identify and raise risks or areas of concern.
• Perform any other duties as required by the Sales & Tendering Management Team.

Qualifications

Grade C or above in English and Maths GCSE or equivalent.

Experience / Knowledge

Efficient and accurate data entry.

Abilities / Skills

• Ability to effectively manage and develop team members.
• Excellent written and verbal communication skills.
• Effective communication skills at all levels.
• Excellent organisational skills.
• Ability to prioritise work effectively.
• Sound decision-making ability.
• Ability to use Microsoft Office programmes.

Desirable

• Knowledge and/or experience in the utility industry.
• Experience within Salesforce or other CRM.
• Proven experience leading or supervising a team.

What Can You Expect From Us

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays, with the ability to purchase an additional two weeks.
• Enhanced maternity, paternity and adoption pay.
• A referral payment of £1000 (net of tax) for each successful referral.
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

We are proud to be an equal opportunity employer. We respect each other and advocate for equity, diversity and inclusion in all we do. Please note we reserve the right to close the role early. If you are interested, we encourage you to apply as soon as possible.