At a Glance
- Tasks: Lead a team delivering high-quality casework in a fast-paced Government environment.
- Company: Join a high-profile Government programme with a focus on operational excellence.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Collaborative culture with a commitment to wellbeing and development.
- Why this job: Make impactful decisions and support public service while developing your leadership skills.
- Qualifications: Active SC Clearance, experience in Government operations, and strong decision-making abilities.
The predicted salary is between 63000 - 84000 £ per year.
Location: Whitehall, London (Hybrid – 1–3 days per week onsite, depending on business needs)
Rate: £350 per day Umbrella
Contract: Until 31 March 2027
IR35: Inside IR35
Clearance: Active SC Clearance (no restrictions) required
We are seeking an experienced Casework Team Leader to join a high-profile Government programme supporting the delivery of complex, policy-led casework in a fast-paced operational environment. This role is ideal for someone with a strong background in Government operational delivery who can confidently lead teams, make evidence-based decisions, and build effective relationships with a range of stakeholders.
The Role
As a Casework Team Leader, you will lead a team responsible for delivering high-quality casework while ensuring decisions are made consistently, fairly and in line with Government policy. You will provide leadership and coaching to your team, oversee operational performance, contribute to continuous improvement, and support the wider objectives of the organisation.
Key Responsibilities
- Lead a Casework Team, providing line management to HEO Civil Servants and task management of contingent workers.
- Make autonomous, evidence-based decisions in accordance with Government policy and guidance.
- Analyse complex evidence and request additional information where required to support decision making.
- Handle sensitive personal information in accordance with data protection requirements.
- Build and maintain effective working relationships with colleagues and stakeholders across Government.
- Provide advice and guidance to support operational delivery and departmental priorities.
- Oversee casework data, management information and reporting to support performance monitoring and resource planning.
- Ensure compliance with governance processes and operational procedures.
- Deputise for senior managers when required.
- Coach, mentor and support the development of caseworkers.
Essential Skills & Experience
- Active SC Clearance with no restrictions.
- Sole UK National.
- Experience working within Central Government or closely alongside Government in a fast-paced operational delivery environment.
- Experience leading, managing or mentoring teams, with a focus on wellbeing and development.
- Strong evidence-based decision-making skills using Government policy.
- Experience of rules-based casework and operational delivery.
- Experience working in a policy-led environment.
- Strong stakeholder management and communication skills.
- Competent in Microsoft 365, including intermediate Excel skills.
You’ll Be Successful If You Have
- The ability to make sound, balanced decisions under pressure.
- Strong analytical and organisational skills.
- Excellent attention to detail.
- Confidence engaging with stakeholders at all levels.
- A collaborative approach and a commitment to delivering excellent public service.
Please Note: Active SC Clearance is essential. Applicants must be Sole UK Nationals. This role is inside IR35. Hybrid working applies, with attendance in Whitehall required between one and three days per week based on business needs. No travel or subsistence expenses are payable.
If you're an experienced operational leader with a background in Government casework and policy-led decision making, we'd love to hear from you. Apply today to be considered.
Casework Team Leader in Slough employer: GTC Recruitment
Join a dynamic and supportive team at the heart of Government operations in Whitehall, London, where your leadership will directly impact the delivery of essential public services. We offer a collaborative work culture that prioritises employee wellbeing and professional development, alongside the unique opportunity to engage with a diverse range of stakeholders in a fast-paced environment. With hybrid working arrangements and a commitment to continuous improvement, this role is perfect for those seeking meaningful and rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Casework Team Leader in Slough
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Casework Team Leader in Slough
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at GTC Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from GTC Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show GTC Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
