At a Glance
- Tasks: Provide first-line HR support and manage HR queries efficiently.
- Company: Join a dynamic HR team in a hybrid working environment.
- Benefits: Competitive hourly rate, flexible work model, and professional growth opportunities.
- Other info: Opportunity to work on exciting HR projects and improve processes.
- Why this job: Be the go-to person for HR support and make a real difference.
- Qualifications: Experience in HR admin roles and strong attention to detail required.
Location: Reading (Hybrid – 1–2 days onsite per week)
Contract: 6 months
Rate: £18.16 per hour (Umbrella)
Security Clearance: Current SC Clearance required
Interview Process: Microsoft Teams
About the Role
We are seeking an experienced HR Associate to join a busy HR function on an initial 6-month contract. This role will act as the first point of contact for HR queries, providing efficient and accurate administrative and transactional support to employees, managers, and candidates. The role is based in Reading with a hybrid working model, requiring at least one day per week onsite.
Key Responsibilities
- Provide first-line HR support via HR systems, email, telephone, and virtual channels
- Manage and resolve HR queries in a timely and professional manner
- Process HR transactions and maintain accurate employee records
- Update HR systems, case management tools, and trackers
- Produce HR documentation using standard templates
- Support managers and employees with HR self-service systems
- Escalate complex queries where required
- Assist with HR projects, system testing, and continuous improvement
- Ensure compliance with policies, employment law, and data protection requirements
- Handle confidential information appropriately at all times
Essential Experience
- Previous experience in an HR Admin, HR Assistant, HR Coordinator, or similar role
- Strong administrative skills with high attention to detail
- Experience maintaining employee data and working with HR systems
- Strong data entry accuracy
- Experience working to SLAs and managing multiple priorities
- Good customer service experience in a professional environment
- Proficient in Microsoft Office (Outlook, Word, Excel)
Desirable Experience
- ServiceNow or HRIS experience
- Experience in HR shared services or HR operations
- Exposure to LMS systems or process improvement work
Key Skills
- Strong communication and organisational skills
- Ability to manage confidential information
- Proactive, reliable, and detail-focused approach
- Strong problem-solving skills
- Able to work independently and as part of a team
Requirements
- Current SC Clearance is essential
Top Criteria
- HR or strong administrative experience
- HR systems and Microsoft Office proficiency
- High accuracy in data entry and record keeping
HR Associate in Reading employer: GTC Recruitment
Join a forward-thinking organisation that values innovation and collaboration, offering a dynamic work culture where your expertise in Learning Design can truly shine. With opportunities for professional growth and the chance to contribute to impactful organisational change, this role not only provides competitive rates but also the flexibility of remote work with occasional travel to Coventry. Embrace a meaningful career that prioritises learner-centred design and stakeholder engagement in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Associate in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an HR Associate role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and think about how you’d handle them. Practising your responses will help you feel more confident when it’s time to shine on that Microsoft Teams call.
✨Tip Number 3
Don’t forget to showcase your skills! When you get the chance, highlight your experience with HR systems and your attention to detail. Make sure to mention any relevant projects or improvements you've been part of.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace HR Associate in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Associate role. Highlight your previous experience in HR admin or similar roles, and don’t forget to showcase your strong administrative skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at StudySmarter. Mention your customer service experience and how you can manage HR queries effectively.
Show Off Your Tech Skills:Since we work with HR systems and Microsoft Office, make sure to mention your proficiency in these areas. If you have experience with ServiceNow or any HRIS, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at GTC Recruitment
✨Know Your HR Basics
Brush up on your HR knowledge, especially around policies and employment law. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also understand the bigger picture.
✨Showcase Your Administrative Skills
Prepare examples of how you've managed HR queries or maintained employee records in previous roles. Highlight your attention to detail and ability to work with HR systems, as these are crucial for the position.
✨Demonstrate Customer Service Savvy
Think of instances where you provided excellent customer service in a professional setting. Be ready to explain how you handled difficult situations or resolved queries efficiently, as this will be key in your role as the first point of contact.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific HR scenarios. Practise your responses to common HR challenges, focusing on your problem-solving skills and how you would escalate issues when necessary.
