GTC Recruitment Ltd in the United Kingdom is seeking an experienced Service Desk Analyst to deliver first and second line IT support within a government technology environment. The role involves diagnosing hardware, software and access issues, supporting a diverse user base, and providing both remote and hands-on deskside assistance.
The successful candidate will hold Active SC clearance, show strong troubleshooting and customer service skills, manage incidents, and work from the Newcastle
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SC-Cleared IT Service Desk Analyst (1st/2nd Line) in Newcastle upon Tyne employer: GTC Recruitment Ltd
Join a dynamic and innovative team as an Interaction Designer, where your expertise will contribute to impactful public-facing digital experiences. With a hybrid work model that promotes flexibility and collaboration, you'll enjoy a supportive work culture that values creativity and inclusivity. Our commitment to employee growth is evident through opportunities for professional development and the chance to work on high-profile projects that make a difference.