At a Glance
- Tasks: Assist in daily operations, manage hire processes, and provide excellent customer service.
- Company: Join a vibrant team at GTAccess in Gloucester.
- Benefits: Competitive salary, monthly bonuses, pension scheme, and personal development opportunities.
- Other info: Inclusive environment with a focus on personal growth and teamwork.
- Why this job: Be part of a dynamic workplace where your contributions truly matter.
- Qualifications: Strong customer service skills and a positive, results-driven mindset.
The predicted salary is between 30000 - 40000 € per year.
Join Our Team – Hire Controller
We’re on the lookout for an enthusiastic and detail-oriented Hire Controller to join our team at our Gloucester. If you thrive in a fast-paced environment and love providing excellent customer service, we’d love to hear from you!
Your Daily Responsibilities
- Assisting with the day-to-day operations of a busy hire office, supporting the management team.
- Communicating professionally with customers, handling enquiries, and taking orders.
- Managing all hire processes, including hire contracts, exchanges, and breakdowns, while updating our Hire and CRM systems.
- Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner.
- Identifying and maximising sales opportunities to ensure customer satisfaction and business growth.
What You’ll Bring to the Team
- A solid understanding of customer needs and the ability to deliver exceptional service.
- Strong professionalism and excellent time management skills.
- Product knowledge (or the willingness to learn) to provide accurate advice.
- The ability to work effectively as part of a team, even under pressure.
- A calm, positive approach, ensuring tasks are completed with accuracy and precision.
- A results-driven mindset with a focus on achieving goals.
What You’ll Get in Return
- Competitive salary
- Monthly bonuses and commission opportunities
- Yearly depot-based bonus
- Company pension scheme
- A friendly, vibrant, and exciting workplace
- Employee Assistance Programme
- Opportunities for personal development and training through a tailored programme
A Few Things to Note
We’re delighted with the interest we receive for our roles and love reviewing applications. However, we may not be able to respond to everyone individually. Rest assured, if your application stands out, we’ll be in touch!
GTAccess actively promotes a smoke-free environment and upholds a zero-tolerance policy against sexual harassment and bullying, fostering an inclusive and diverse workplace where everyone feels valued.
Hire Controller-GLOUCESTER employer: GTAccess Ltd
At GTAccess, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture in Gloucester. Our Hire Controllers enjoy competitive salaries, monthly bonuses, and tailored personal development opportunities, all while working in a friendly environment that values inclusivity and teamwork. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller-GLOUCESTER
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GTAccess. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and teamwork experience, as these are key for the Hire Controller role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Hire Controller-GLOUCESTER
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to contribute to our vibrant team.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we’re looking for. Mention specific experiences that demonstrate your ability to handle enquiries and manage hire processes effectively.
Be Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Use clear language and structure your application well, showing us that you can communicate effectively with customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GTAccess Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Controller. Familiarise yourself with the daily operations of a hire office and be ready to discuss how your skills align with managing hire processes and customer interactions.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to communicate professionally and maintain a positive attitude under pressure.
✨Demonstrate Team Spirit
This position requires working effectively as part of a team. Be ready to share instances where you've collaborated with colleagues to achieve common goals. Emphasise your calm and positive approach, especially in fast-paced environments.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
