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For Companies At a Glance
- Tasks: Support daily operations in a busy hire office and provide excellent customer service.
- Company: Join a vibrant team at GTAccess in Gloucester.
- Benefits: Monthly bonuses, pension scheme, and personal development opportunities.
- Other info: Inclusive workplace with a focus on teamwork and personal growth.
- Why this job: Be part of a dynamic environment where your contributions make a real difference.
- Qualifications: Strong customer service skills and a positive, results-driven mindset.
The predicted salary is between 25000 - 30000 £ per year.
We’re on the lookout for an enthusiastic and detail-oriented Hire Controller to join our team at our Gloucester. If you thrive in a fast-paced environment and love providing excellent customer service, we’d love to hear from you!
Your Daily Responsibilities
- Assisting with the day-to-day operations of a busy hire office, supporting the management team.
- Communicating professionally with customers, handling enquiries, and taking orders.
- Managing all hire processes, including hire contracts, exchanges, and breakdowns, while updating our Hire and CRM systems.
- Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner.
- Identifying and maximising sales opportunities to ensure customer satisfaction and business growth.
What You’ll Bring to the Team
- A solid understanding of customer needs and the ability to deliver exceptional service.
- Strong professionalism and excellent time management skills.
- Product knowledge (or the willingness to learn) to provide accurate advice.
- The ability to work effectively as part of a team, even under pressure.
- A calm, positive approach, ensuring tasks are completed with accuracy and precision.
- A results-driven mindset with a focus on achieving goals.
What You’ll Get in Return
- Monthly bonuses and commission opportunities.
- Yearly depot-based bonus.
- Company pension scheme.
- A friendly, vibrant, and exciting workplace.
- Employee Assistance Programme.
- Opportunities for personal development and training through a tailored programme.
A Few Things to Note
We’re delighted with the interest we receive for our roles and love reviewing applications. However, we may not be able to respond to everyone individually. Rest assured, if your application stands out, we’ll be in touch! GTAccess actively promotes a smoke-free environment and upholds a zero-tolerance policy against sexual harassment and bullying, fostering an inclusive and diverse workplace where everyone feels valued.
Hire Controller-GLOUCESTER employer: GTAccess Ltd
Contact Detail:
GTAccess Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller-GLOUCESTER
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GTAccess. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Hire Controller and be ready to share examples of your past experiences.
✨Tip Number 3
Dress to impress! Even if the workplace is casual, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hire Controller-GLOUCESTER
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to contribute to our vibrant team!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Hire Controller.
Be Professional Yet Friendly: When writing your cover letter, strike a balance between professionalism and friendliness. We appreciate a warm tone that reflects our company culture while still being polished.
Apply Through Our Website: For the best chance of standing out, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at GTAccess Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Controller. Familiarise yourself with the daily operations of a hire office and be ready to discuss how your skills align with managing hire contracts and customer enquiries.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you resolved queries or identified sales opportunities, and be ready to share these stories.
✨Demonstrate Team Spirit
The ability to work well in a team is crucial for this position. Be prepared to talk about your experiences working collaboratively under pressure. Highlight how you contribute positively to team dynamics and support your colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team culture, training opportunities, or how success is measured in the Hire Controller position.