At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and top-notch training delivery.
- Company: Join GTAccess, the UK's largest privately owned access company with exciting growth plans.
- Benefits: Full-time role with competitive salary and opportunities for professional development.
- Other info: Dynamic workplace with ambitious growth and a focus on continuous improvement.
- Why this job: Be part of a fast-paced environment where every day brings new challenges and opportunities.
- Qualifications: Experience in operations or training, with strong organisational and problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys leading people, and loves keeping operations running smoothly behind the scenes. GTAccess has one of the most up-to-date hire fleets currently available for rental and is the largest privately owned access company in the UK, offering hire, sales, training and servicing. As part of the wider group, GTAccess Training has become one of the fastest-growing and most exciting providers within the powered access training sector.
We are currently the fourth largest provider in the IPAF market and have successfully maintained that position for over two and a half years, while continuing to achieve significant year-on-year growth, including doubling turnover within a single year. With ambitious growth plans, a clear strategic direction, and continued investment in our people and operations, this is an exciting opportunity to join a fast-paced, commercially driven environment where no two days are the same. We are looking for individuals who thrive in a dynamic setting, embrace continuous improvement, and want to play a key role in shaping the next stage of our growth journey.
Key responsibilities- Line manage a team of instructors delivering training courses nationwide
- Lead resource planning and scheduling to ensure optimal instructor utilisation
- Own and manage instructor diaries, balancing availability and travel efficiency
- Ensure the right mix of instructor skills, certifications, and experience for demand
- Oversee geographical deployment of instructors to minimise cost
- Line manage the Pre-Course Administrator to ensure effective pre-course planning
- Maintain high standards of delivery quality working closely with Senior Instructor
- Monitor instructor performance through feedback, audits, and quality assurance
- Identify training needs and coordinate CPD for instructors
- Collaborate with sales teams to align operational delivery with client demand
- Continuously improve operational processes, systems, and scheduling efficiency
- Manage operational risks and resolve scheduling conflicts or last-minute changes
- Track and report on key operational metrics (utilisation, cancellations, trainer welfare)
- Proven experience in an operations, training, or resource planning role
- Excellent organisational and planning skills
- Ability to balance competing priorities and adapt quickly in a fast-paced environment
- Experience managing or coordinating external suppliers or partners
- Commercial awareness with the ability to balance cost efficiency and service delivery
- Strong problem-solving skills and ability to make decisions under pressure
- High attention to detail and a process-driven mindset
- Proficiency in scheduling, CRM, or resource planning systems
Monday to Friday, full-time office based
Operations Manager in Bromsgrove employer: GTAccess Ltd
Contact Detail:
GTAccess Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can help them grow. Tailor your answers to show you're the perfect fit for their fast-paced environment.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and demonstrate your problem-solving skills under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our dynamic team.
We think you need these skills to ace Operations Manager in Bromsgrove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations, training, and resource planning, and don’t forget to showcase your organisational skills. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at GTAccess. Share specific examples of how you've led teams or improved processes in previous roles. We love a good story!
Showcase Your Problem-Solving Skills: In your application, make sure to highlight your problem-solving abilities. Give us examples of how you've tackled challenges in the past, especially in dynamic settings. We’re looking for someone who can think on their feet and adapt quickly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Let’s get started on this exciting journey together!
How to prepare for a job interview at GTAccess Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding the operations of GTAccess. Familiarise yourself with their hire fleet, training services, and how they maintain their position in the IPAF market. This knowledge will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your ability to motivate others and handle conflicts, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Prowess
Expect questions that test your problem-solving skills, especially in a fast-paced environment. Think of specific scenarios where you've had to make quick decisions or resolve scheduling conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Align with Their Growth Vision
GTAccess is on an ambitious growth journey, so it's crucial to express your enthusiasm for continuous improvement. Share ideas on how you can contribute to their operational efficiency and support their strategic direction. This will show that you're not just looking for a job, but are genuinely invested in their future.