At a Glance
- Tasks: Support a busy hire office, manage customer enquiries, and handle hire processes.
- Company: Join a vibrant team at GTAccess in Bridgend.
- Benefits: Monthly bonuses, pension scheme, and personal development opportunities.
- Other info: Inclusive workplace with a focus on team collaboration and growth.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: Strong customer service skills and a positive, results-driven attitude.
The predicted salary is between 24000 - 30000 £ per year.
We’re on the lookout for an enthusiastic and detail-oriented Hire Desk Administrator to cover Maternity Leave at our Bridgend Depot. If you thrive in a fast-paced environment and love providing excellent customer service, we’d love to hear from you!
Full Time Temporary 12 Month Contract
Your Daily Responsibilities
- Assisting with the day-to-day operations of a busy hire office, supporting the management team.
- Communicating professionally with customers, handling enquiries, and taking orders.
- Managing all hire processes, including hire contracts, exchanges, and breakdowns, while updating our Hire and CRM systems.
- Providing advice to customers on equipment needs and resolving queries in a friendly and professional manner.
- Identifying and maximising sales opportunities to ensure customer satisfaction and business growth.
What You’ll Bring to the Team
- A solid understanding of customer needs and the ability to deliver exceptional service.
- Strong professionalism and excellent time management skills.
- Product knowledge (or the willingness to learn) to provide accurate advice.
- The ability to work effectively as part of a team, even under pressure.
- A calm, positive approach, ensuring tasks are completed with accuracy and precision.
- A results-driven mindset with a focus on achieving goals.
What You’ll Get in Return
- Monthly bonuses and commission opportunities.
- Yearly depot-based bonus.
- Company pension scheme.
- A friendly, vibrant, and exciting workplace.
- Employee Assistance Programme.
- Opportunities for personal development and training through a tailored programme.
Email your CV to vacancies@gtaccess.co.uk
A Few Things to Note
We’re delighted with the interest we receive for our roles and love reviewing applications. However, we may not be able to respond to everyone individually. Rest assured, if your application stands out, we’ll be in touch!
GTAccess actively promotes a smoke-free environment and upholds a zero-tolerance policy against sexual harassment and bullying, fostering an inclusive and diverse workplace where everyone feels valued.
Hire Controller - Temp Contract for Maternity Cover in Bridgend employer: GTAccess Ltd
At GTAccess, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture at our Bridgend Depot. With opportunities for personal development, monthly bonuses, and a commitment to employee well-being through our Employee Assistance Programme, we ensure that our team members thrive in a fast-paced environment while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller - Temp Contract for Maternity Cover in Bridgend
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can make all the difference when you're trying to land that Hire Desk Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what we do and how you can contribute to our team. Tailor your answers to highlight your customer service skills and ability to thrive in a fast-paced environment.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your responses. Focus on demonstrating your professionalism and time management skills, as these are key for the Hire Desk Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant team at GTAccess.
We think you need these skills to ace Hire Controller - Temp Contract for Maternity Cover in Bridgend
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hire Desk Administrator role. Highlight your customer service experience and any relevant product knowledge to show us you’re the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great addition to our team. Keep it professional but let your personality come through!
Showcase Your Team Spirit:We love team players! In your application, mention any experiences where you’ve worked effectively in a team, especially under pressure. This will help us see how you can contribute to our vibrant workplace.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep everything organised!
How to prepare for a job interview at GTAccess Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Desk Administrator. Familiarise yourself with the daily operations, customer service expectations, and hire processes mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to communicate professionally and maintain a positive attitude, even under pressure.
✨Demonstrate Teamwork and Time Management
Be ready to discuss how you work effectively as part of a team and manage your time efficiently. Think of specific instances where you collaborated with colleagues to achieve a common goal or juggled multiple tasks while maintaining accuracy. This will show that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
