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- Tasks: Onboard and implement Vodori's SaaS platform for life sciences customers across Europe.
- Company: Vodori, a fast-growing SaaS company transforming life sciences with innovative software.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real impact in the life sciences industry.
- Qualifications: 3-4 years in SaaS implementations and strong communication skills required.
- Other info: Dynamic role with travel opportunities and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
GT was founded in 2019 by a former Apple, Nest, and Google executive. GT's mission is to connect the world's best talent with product careers offered by high-growth companies in the UK, USA, Canada, Germany, and the Netherlands.
On behalf of Vodori, GT is looking for an Implementation Specialist (EMEA) interested in SaaS implementations, customer onboarding, and delivery of regulated, enterprise-grade platforms for life sciences companies.
About Vodori: Vodori is a rapidly growing SaaS technology company building enterprise-grade, cloud-based software that helps life sciences companies compliantly bring promotional, scientific, and medical content to market faster. With strategic partnerships with industry leaders such as Salesforce and IQVIA, a strong direct sales model, and a customer base approaching 100 global life sciences organizations, Vodori plays a critical role in accelerating the delivery of vital drugs, vaccines, medical devices, and diagnostic solutions worldwide.
Vodori's culture is built around:
- Putting the customer first
- Thinking boldly and acting swiftly
- Simplifying complexity
- Supporting each other as a team
All grounded in values of respect, trust, transparency, and humility.
About the Role: As an Implementation Specialist (EMEA), you will play a key role in onboarding and implementing Vodori's SaaS platform for new and existing customers across the European region. You will work closely with life sciences customers, Configuration Specialists, and internal teams to translate business and regulatory requirements into successful platform implementations. This includes guiding customers through requirements gathering, configuration, testing, validation, and go-live — ensuring a smooth onboarding experience and early product adoption.
The role sits within Vodori's Professional Services team and supports customers ranging from mid-sized organizations to global enterprises. While the team is primarily based in the UK, implementations span across Europe, with occasional travel to customer sites or team meetings. This role is ideal for someone who enjoys customer-facing delivery, understands how SaaS onboarding works end to end, and wants to grow within a fast-scaling product company operating in a regulated, mission-driven industry.
Responsibilities:
- Supporting and coordinating customer implementation projects from onboarding through go-live
- Gathering business and configuration requirements and leading customer implementation meetings
- Translating customer needs into best-practice product configurations in collaboration with Configuration Specialists
- Leading system testing and customer user acceptance testing (UAT)
- Supporting validation activities (including GxP, where applicable)
- Assisting with customer expansions, data migrations, and system integrations
- Managing internal dependencies, delivery risks, and competing priorities
- Advising customers on platform capabilities that support regional regulatory and compliance requirements
- Driving early product adoption and supporting customers through initial rollout
- Planning and supporting delivery of end-user training (remote and occasional in-person)
- Working within EMEA implementation standards while aligning with global delivery processes
With support from the Implementation Lead, EMEA:
- Contributing to customer RFPs and tailored implementation approaches
- Supporting Sales with implementation planning and scoping questions
- Advocating for EMEA customer needs within global teams
Essential knowledge, skills & experience:
- 3–4 years of experience in SaaS implementations, Professional Services, Customer Success, or technical delivery roles
- Experience supporting complex customer implementations in a client-facing environment
- Strong understanding of SaaS onboarding and implementation workflows
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities and stakeholders across regions
- Willingness to travel occasionally within Europe
Nice-to-have:
- Experience working with life sciences, pharma, or regulated industries
- Exposure to MLR, content management, or compliance-driven platforms
- Experience with data migrations, integrations, or validation processes
- Ability to communicate in languages other than English is a plus
Interview Steps: GT interview with Recruiter, Technical interview with Vodori, Final interview.
Implementation Specialist | Vodori, UK in London employer: GT
Contact Detail:
GT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist | Vodori, UK in London
✨Tip Number 1
Get to know Vodori and their SaaS platform inside out. Research their products, values, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer-facing skills! Since the role involves a lot of interaction with clients, think about scenarios where you’ve successfully managed client expectations or resolved issues. Be ready to share these experiences during your interviews.
✨Tip Number 3
Network with current or former Vodori employees on LinkedIn. They can provide insights into the company culture and the implementation process, which can give you an edge in your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Implementation Specialist | Vodori, UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your experience with SaaS implementations and customer onboarding, as these are key for us at Vodori. Use specific examples that showcase your skills in managing complex projects.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the life sciences industry and how you can contribute to Vodori's mission. Be sure to mention any relevant experience and why you’re excited about this opportunity.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your ability to convey complex information simply. This will resonate well with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at GT
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of SaaS implementations, especially in a regulated environment like life sciences. Brush up on your knowledge about onboarding workflows and be ready to discuss how you've successfully managed similar projects in the past.
✨Showcase Your Customer-Facing Skills
Since this role is all about customer interaction, prepare examples that highlight your experience in client-facing roles. Think about times when you’ve successfully guided customers through complex processes and how you ensured their needs were met.
✨Prepare for Technical Questions
Expect some technical questions during the interview, especially around system testing and user acceptance testing (UAT). Familiarise yourself with best practices in these areas and be ready to explain how you’ve applied them in previous roles.
✨Align with Vodori's Values
Vodori values respect, trust, and transparency, so make sure to reflect these in your responses. Share experiences that demonstrate your ability to work collaboratively and support your team, as well as how you put the customer first in your previous roles.
