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- Tasks: Onboard and implement Vodori’s SaaS platform for life sciences customers across Europe.
- Company: Vodori, a fast-growing SaaS company transforming life sciences with innovative software.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real impact in the life sciences industry.
- Qualifications: 3-4 years in SaaS implementations and strong communication skills required.
- Other info: Dynamic role with travel opportunities and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
GT was founded in 2019 by a former Apple, Nest, and Google executive. GT’s mission is to connect the world’s best talent with product careers offered by high-growth companies in the UK, USA, Canada, Germany, and the Netherlands. On behalf of Vodori, GT is looking for an Implementation Specialist (EMEA) interested in SaaS implementations, customer onboarding, and delivery of regulated, enterprise-grade platforms for life sciences companies.
About Vodori: Vodori is a rapidly growing SaaS technology company building enterprise-grade, cloud-based software that helps life sciences companies compliantly bring promotional, scientific, and medical content to market faster. With strategic partnerships with industry leaders such as Salesforce and IQVIA, a strong direct sales model, and a customer base approaching 100 global life sciences organizations, Vodori plays a critical role in accelerating the delivery of vital drugs, vaccines, medical devices, and diagnostic solutions worldwide. Vodori’s culture is built around:
- Putting the customer first
- Thinking boldly and acting swiftly
- Simplifying complexity
- Supporting each other as a team
All grounded in values of respect, trust, transparency, and humility.
About the Role: As an Implementation Specialist (EMEA), you will play a key role in onboarding and implementing Vodori’s SaaS platform for new and existing customers across the European region. You will work closely with life sciences customers, Configuration Specialists, and internal teams to translate business and regulatory requirements into successful platform implementations. This includes guiding customers through requirements gathering, configuration, testing, validation, and go-live — ensuring a smooth onboarding experience and early product adoption. The role sits within Vodori’s Professional Services team and supports customers ranging from mid-sized organizations to global enterprises. While the team is primarily based in the UK, implementations span across Europe, with occasional travel to customer sites or team meetings. This role is ideal for someone who enjoys customer-facing delivery, understands how SaaS onboarding works end to end, and wants to grow within a fast-scaling product company operating in a regulated, mission-driven industry.
Responsibilities:
- Supporting and coordinating customer implementation projects from onboarding through go-live
- Gathering business and configuration requirements and leading customer implementation meetings
- Translating customer needs into best-practice product configurations in collaboration with Configuration Specialists
- Leading system testing and customer user acceptance testing (UAT)
- Supporting validation activities (including GxP, where applicable)
- Assisting with customer expansions, data migrations, and system integrations
- Managing internal dependencies, delivery risks, and competing priorities
- Advising customers on platform capabilities that support regional regulatory and compliance requirements
- Driving early product adoption and supporting customers through initial rollout
- Planning and supporting delivery of end-user training (remote and occasional in-person)
- Working within EMEA implementation standards while aligning with global delivery processes
- With support from the Implementation Lead, EMEA: Contributing to customer RFPs and tailored implementation approaches
- Supporting Sales with implementation planning and scoping questions
- Advocating for EMEA customer needs within global teams
Essential knowledge, skills & experience:
- 3–4 years of experience in SaaS implementations, Professional Services, Customer Success, or technical delivery roles
- Experience supporting complex customer implementations in a client-facing environment
- Strong understanding of SaaS onboarding and implementation workflows
- Excellent written and verbal communication skills in English
- Ability to manage multiple priorities and stakeholders across regions
- Willingness to travel occasionally within Europe
Nice-to-have:
- Experience working with life sciences, pharma, or regulated industries
- Exposure to MLR, content management, or compliance-driven platforms
- Experience with data migrations, integrations, or validation processes
- Ability to communicate in languages other than English is a plus
Interview Steps: GT interview with Recruiter, Technical interview with Vodori, Final interview.
Implementation Specialist | Vodori, UK employer: GT
Contact Detail:
GT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist | Vodori, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Vodori or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview.
✨Tip Number 2
Prepare for your interviews by understanding Vodori's mission and values. Think about how your experience aligns with their focus on customer-first service and simplifying complexity. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your pitch! Be ready to explain your SaaS implementation experience clearly and confidently. Highlight specific projects where you’ve successfully managed customer onboarding and delivery – this will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Vodori and ready to take that next step in your career.
We think you need these skills to ace Implementation Specialist | Vodori, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Specialist. Highlight your experience with SaaS implementations and customer onboarding, as these are key for Vodori. We want to see how your skills align with their mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working in the life sciences sector and how you can contribute to Vodori's goals. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at GT
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of SaaS implementations, especially in a regulated environment. Brush up on your knowledge about how onboarding works and be ready to discuss specific examples from your past experiences that highlight your expertise.
✨Showcase Your Customer-Facing Skills
Since this role is all about customer interaction, prepare to demonstrate your ability to manage client relationships. Think of scenarios where you've successfully navigated complex customer needs and how you ensured their satisfaction during the implementation process.
✨Prepare for Technical Questions
Expect some technical questions related to system testing, user acceptance testing (UAT), and data migrations. Familiarise yourself with best practices in these areas so you can confidently discuss how you would approach these tasks in your role at Vodori.
✨Align with Vodori’s Values
Vodori values respect, trust, and transparency. During your interview, reflect these values in your responses. Share examples of how you've supported your team and customers in the past, and express your enthusiasm for contributing to a culture that prioritises collaboration and customer-first thinking.
