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- Tasks: Be the friendly face of our office, managing reception and supporting daily operations.
- Company: Join a dynamic legal firm in Margate, focused on family and criminal law.
- Benefits: Enjoy a competitive salary, generous leave, and ongoing training opportunities.
- Other info: Work in a paperless office with modern IT systems and enjoy bi-annual parties.
- Why this job: Gain valuable experience in a collaborative environment while making a real impact.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
The predicted salary is between 20000 - 29000 £ per year.
Location: Margate Office
Salary: £24,570
About the Role: We are seeking a professional and proactive individual to join our team as a Receptionist and Office Co-ordinator. This role involves being the first point of contact for visitors, along with managing key office tasks to ensure smooth day-to-day operations. You will assist with administrative duties while overseeing certain office functions to support the team and the wider firm. This is a great opportunity to work in a dynamic environment, balancing client-facing responsibilities with essential office support tasks. The role will be based in the office 5 days per week as a result of responsibilities the role holds.
Key Responsibilities:
- Front of House Duties:
- Welcome and assist clients and visitors with professionalism and warmth.
- Manage the reception area, ensuring it remains tidy and organised.
- Direct visitors and incoming enquiries to the appropriate team or individual.
- First Response Support:
- Handle initial enquiries from potential family law clients by triaging cases to determine suitability and next steps.
- Accurately log enquiry details and forward them to the Family Team for review.
- Provide occasional support for the wider firm’s admin team during quieter reception periods, handling overflow calls and general enquiries.
- Collaborate with the wider admin team to ensure smooth coverage of reception and shared tasks.
- Office Co-Ordinator Responsibilities:
- Manage and order office supplies, including stationery and other consumables.
- Coordinate interview room diaries and assist with appointment setups.
- Organise work-from-home rotas, adjusting for holiday and sickness.
- Coordinate the cleaners and window cleaners to ensure the office remains clean and presentable.
- Handle post and deliveries, ensuring timely distribution within the office.
What We’re Looking For:
- Strong communication and interpersonal skills, with a professional and approachable manner.
- Excellent organisational skills and the ability to manage multiple tasks effectively.
- A proactive, flexible, and team-oriented approach to work.
- Previous experience in a receptionist or administrative role is essential.
Why Join Us? This role places you at the heart of our Margate office, supporting both the Family Team, Criminal Team and the wider office management needs. You'll gain valuable experience in a variety of client-facing and office management tasks while working in a collaborative and dynamic legal environment.
Working with us: The salary for this position starts at the Real Living Wage and is dependent on experience. We offer ongoing training and support to help you develop your career as part of a strong, growing multi-office team. Our offices are friendly and entirely paperless, with significant investment in modern IT systems to ensure you work efficiently. We also offer a generous annual leave package of 23 days (plus bank holidays, Christmas, and New Year), which increases with service.
Employee Benefits with GTS:
- Competitive base salary
- Pension Scheme with employer contribution
- Optional Benenden Health Care
- Ongoing training and development
- Supportive supervision from mentors
- Annual appraisals and salary reviews
- Bi-annual parties for Summer and Christmas
- Additional perks and benefits
- Competitive training packages
Receptionist employer: GT Stewart Solicitors
Contact Detail:
GT Stewart Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what makes us tick at StudySmarter will help you align your approach during interviews and show that you're a great fit for our team.
✨Tip Number 2
Practice your communication skills, as this role requires strong interpersonal abilities. Consider role-playing scenarios where you greet clients or handle inquiries to boost your confidence and professionalism.
✨Tip Number 3
Be prepared to discuss your organisational skills in detail. Think of examples from your past experiences where you successfully managed multiple tasks or coordinated office activities, as this will demonstrate your capability for the role.
✨Tip Number 4
Show your proactive attitude by thinking of ways you could improve office processes or enhance client interactions. Bringing fresh ideas to the table can set you apart from other candidates and show your commitment to contributing positively to our team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or administrative roles. Emphasise your strong communication skills and any previous responsibilities that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and ability to manage multiple tasks. Mention specific examples of how you've successfully handled front-of-house duties or supported office operations in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as organisational abilities, teamwork, and flexibility. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at GT Stewart Solicitors
✨Showcase Your Communication Skills
As a receptionist, strong communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Share examples of how you've effectively communicated with clients or colleagues in previous roles.
✨Highlight Organisational Abilities
This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to mention specific tools or methods you use to stay organised in a busy environment.
✨Demonstrate Proactivity
Employers are looking for someone who takes initiative. Share instances where you've gone above and beyond in your previous roles, whether it was improving office processes or assisting colleagues during busy periods.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a receptionist and prepare thoughtful responses on how you would handle them, especially in a legal environment.