Receptionist

The Business

Since its founding in 2009, Greenberg Traurig’s London office has established itself as a multidisciplinary law firm with over 80 lawyers, providing high calibre legal services to a broad range of clients in the UK and across the globe. GT London’s core practices are M&A, Real Estate, and Equity & Debt Capital Markets, supported by expertise in Tax, Fund Structuring, Finance, EU & Competition, Anti‑Corruption, Employment, Dispute Resolution, Environment, Health & Safety, and Intellectual Property. The firm serves a varied client base, with a focus on pharmaceutical, chemical, real estate, financial institution, retail and communications sectors. GT London’s ethos is rooted in custom‑tailored, partner‑led advice—uncompromising in quality, efficiently delivered, and continuously mindful of client satisfaction and commercial objectives. The office is consistently recognised by leading legal directories. We are committed to a diverse and inclusive workplace, offering support and reasonable adjustments throughout recruitment and beyond.

The Role

NOTE: This is an office‑based role that cannot be fulfilled remotely. The primary focus of the receptionist position is to act as the first point of contact for visitors and manage the day‑to‑day running of the front desk. The role requires a professional, accurate, and timely service, supporting the front of house and client suite, and performing various administrative tasks. The receptionist works alongside a junior receptionist, providing guidance and maintaining smooth operation. Both will cover each other during holidays/leave.

Role & Responsibilities

• Act as the first point of contact for all visitors, greeting them promptly and notifying internal parties of arrival.
• Answer incoming calls and act as gatekeeper, directing calls appropriately and handling high volumes professionally while filtering nuisance callers.
• Ensure meeting rooms are presentable and ready for meetings throughout the day.
• Check visitors into reception immediately upon arrival to maintain security.
• Coordinate meeting room reservations, proactively monitoring schedules to avoid conflicts and resolving minor issues.
• Order catering for business meetings when required.
• Maintain accurate visitor, delivery, and outgoing package logs.
• Maintain a high degree of professionalism and confidentiality.
• Coordinate internal and external meetings for GT, booking required facilities, lunch, and equipment.
• Handle invoices relating to reception.
• Route emails to appropriate individuals, ensuring swift and timely response.
• Raise urgent matters to the Facilities Manager where appropriate, and follow up to ensure completion.
• Build strong relationships and maintain comprehensive knowledge of requirements for the Shard Building Team, utilizing the Shard portal (MVC) for visitor booking.
• Ensure confidentiality of documents, correspondence, and oral communications.
• Assist with office and desk booking for overseas GT employees, maintaining a log of overseas visitors for audit purposes.
• Take start‑to‑finish responsibility for all duties while keeping relevant teams informed.
• Coordinate and set up office‑wide internal employee socials and drinks.
• Act as Fire Warden (training provided).
• Hand out incoming post and courier deliveries.

Experience, Skills and Personal Attributes

• Relevant receptionist experience in a professional services firm.
• Experience working within a team.
• Excellent written and oral communication skills.
• Effective interpersonal skills, interacting with people at all levels.
• Flexible, hands‑on attitude, able to respond effectively to rapidly changing circumstances.
• Strong team player with excellent interpersonal skills.
• Excellent IT skills (Word, Excel, Outlook).
• Attention to detail and ability to work well under pressure.
• Capacity to manage simultaneous workstreams to tight deadlines.
• Ability to work autonomously.
• Excellent prioritization and time‑management skills.
• Flexibility and adaptability in a fast‑paced environment.
• Ability to lift heavy objects and perform other labour‑intensive tasks.
• Well‑presented and confident in a client‑facing role.

Qualifications

• Previously worked as a receptionist in a professional services firm.