Gsttcharity in London is seeking a Supporter Care Manager to lead the Supporter Services function from initial contact through the supporter journey, including welcome calls, responses to enquiries and careful handling of gifts and donor data.
The role focuses on maintaining high SLAs, managing the Supporter Care Coordinator, partnering with fundraising teams, suppliers, and internal stakeholders, and driving improvements to increase donor retention and fundraising income.
#J-18808-LjbffrSupporter Care Lead — Hybrid London employer: Gsttcharity
As a Stories & Content Manager at our London-based charity, you will thrive in a supportive and dynamic work culture that prioritises employee growth and well-being. With a focus on creativity and collaboration, we offer flexible working arrangements, generous annual leave, and a commitment to diversity and inclusion, ensuring that your contributions are valued and impactful. Join us in making a difference while enjoying a range of benefits designed to support your personal and professional development.
