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- Tasks: Support and enhance IT operations while collaborating with dynamic teams in a hybrid role.
- Company: Join GSR, a leading partner in the crypto capital markets.
- Benefits: Competitive pay, performance incentives, and comprehensive benefits package.
- Why this job: Make an immediate impact in a high-performance environment with global exposure.
- Qualifications: 5+ years of technical support experience and strong troubleshooting skills.
- Other info: Opportunities for learning, development, and professional certifications.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the IT Engineer – Enterprise Technology role at GSR.
About GSR: GSR is crypto's capital markets partner, helping founders and institutions scale with confidence. With over a decade of specialized expertise, we deliver institutional-grade market making, OTC trading, and strategic venture capital to support growth at every stage. Our value goes beyond execution. We provide access to liquidity, real-time market intelligence, and strategic guidance shaped by years operating at the centre of global crypto markets. We bridge the gap between traditional finance and digital assets, connecting teams with the capital, market access, and insights they need to build what's next.
Role Overview: We're looking for an IT Engineer to join our Enterprise Technology team. This is a hybrid engineering and support role. You will be responsible for projects involving IAM, SaaS Integrations, and MDM, while also owning the day‐to‐day work to keep our operations running smoothly. This role requires strong interpersonal skills and technical expertise, as you will regularly work with our Trading, Engineering and Operations teams. Experience in crypto or finance is not required; what matters is your ability, mindset, and how you work with others. This is an office-based role, and occasional travel may be required.
What You'll Do:
- Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS.
- Troubleshoot MDM configurations and device management problems.
- Provide day‐to‐day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity.
- Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup.
- Handle problems that require understanding of system interdependencies.
- Design solutions that prevent issues without creating new problems.
- Evaluate and understand the security implications of your decisions across the organisation.
- Autonomously identify and implement automation for common problems.
- Communicate effectively with colleagues.
- Create technical documentation that captures your knowledge.
Profile We're Looking For:
- 5+ years supporting technical teams.
- Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting.
- Background in scripting (Python, Bash) for automation and tool creation.
- Experience supporting teams working with sensitive or classified data.
- Experience operating within compliance frameworks such as SOC2, ISO 27001.
- Strong candidates may also have:
- Deep understanding of IAM including SAML, SCIM and OIDC.
- Experience configuring and supporting development environments.
- Advanced troubleshooting across macOS and/or Linux environments.
- Familiarity managing configurations in git (Terraform).
- Expert knowledge of MDM platforms, device enrollment, configuration profiles, and security policies.
What We Offer:
- A collaborative, high-performance environment where you can have an immediate impact.
- Competitive compensation, including performance-based incentives.
- Comprehensive benefits package.
- Learning and development support, including professional certifications.
- Global exposure across our offices in London, New York, Singapore, Zug, and Málaga.
- The opportunity to be part of one of crypto's most established and respected trading firms.
Equal Opportunity Statement: GSR is proudly an Equal Employment Opportunity employer. We do not discriminate based on any legally protected characteristics such as race, religion, colour, national origin, sexual orientation, gender, gender identity, gender expression, or age. We operate as a meritocracy — all aspects of hiring, promotion, and performance management are based on business needs and individual merit and competence.
Application Details: Seniority level: Mid‐Senior level | Employment type: Full‐time | Job function: Engineering and Information Technology.
IT Engineer – Enterprise Technology in London employer: GSR
Contact Detail:
GSR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer – Enterprise Technology in London
✨Tip Number 1
Network like a pro! Reach out to folks in the crypto and tech space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight them. It’s a great way to demonstrate your technical expertise without just relying on words.
✨Tip Number 3
Prepare for the interview by brushing up on common IT scenarios. Think about how you’d troubleshoot issues with Google Workspace or MDM configurations. Real-life examples will impress the hiring team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace IT Engineer – Enterprise Technology in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the IT Engineer role. Highlight your technical expertise, especially in areas like IAM, SaaS integrations, and MDM, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how your background fits into our team. Don’t just repeat your CV; give us insights into your mindset and how you work with others.
Show Off Your Problem-Solving Skills: In your application, share examples of how you've diagnosed and resolved complex issues in past roles. We love candidates who can demonstrate their ability to troubleshoot and design solutions effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at GSR
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of DNS, DHCP, VPNs, and basic network troubleshooting. GSR is looking for someone who can diagnose and resolve complex issues, so be prepared to discuss your experience with these technologies in detail.
✨Showcase Your Scripting Skills
Since scripting in Python or Bash is a key part of the role, come ready to talk about any automation projects you've worked on. If you have examples of how you've used scripts to solve problems or improve processes, share those stories!
✨Communicate Like a Pro
Strong interpersonal skills are a must for this position. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with various teams. Think about how you can demonstrate your ability to collaborate and support others during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and understanding of system interdependencies. Prepare some scenarios where you've successfully handled complex issues or implemented solutions that prevented future problems. This will show GSR that you can think critically and act autonomously.
