At a Glance
- Tasks: Support colleagues with tech issues and learn hands-on in a fast-paced environment.
- Company: Join GSR, a leading global crypto trading firm with a vibrant culture.
- Benefits: Earn £32,000, enjoy healthcare, 30 days holiday, and free lunches.
- Other info: Work hybrid across global offices and benefit from mentorship by experienced engineers.
- Why this job: Kickstart your IT career while gaining valuable experience and qualifications.
- Qualifications: A-Levels or equivalent; passion for technology and problem-solving skills.
The predicted salary is between 32000 - 32000 £ per year.
About the Role
Launch your IT career as an IT Engineer Apprentice at GSR, a global crypto trading firm.
You will gain hands-on experience in a fast-paced technology environment while working towards a Level 3 Information Communications Technician qualification with BPP.
You will spend four days each week supporting the mac OS devices, Saa S platforms, and workplace technology that keep our business running, with one day dedicated to structured learning.
Your training and day-to-day work will be closely aligned, allowing you to apply what you learn and build the foundations of a career in engineering and technology.
You will work alongside experienced engineers who will support and mentor you throughout the programme.
No previous commercial IT experience is required; we are looking for curiosity, attention to detail, and a genuine willingness to learn.
- What You’ll Do
- Help colleagues resolve hardware, software, connectivity, and access issues.
- Set up and support laptops, user accounts, and workplace technology.
- Assist with the cloud-based tools and software used across the business.
- Support employee onboarding, device management, software updates, and routine maintenance.
- Keep support tickets, equipment records, and technical guides accurate and up to date.
- Explore how AI, scripting, and automation can improve everyday IT support.
- What You Need to Apply
- A-Levels or an equivalent qualification.
- A genuine interest in technology and how things work.
- Basic familiarity with computers and everyday software.
- Strong attention to detail and a logical approach to solving problems.
- Clear communication skills and confidence working with different people.
- Reliability, professionalism, and a willingness to learn.
- The confidence to ask questions and take feedback on board.
Experience with mac OS, scripting, home technology projects, troubleshooting computers, or using AI tools would be helpful, but is not essential.
About GSR
GSR is a global crypto trading and investment firm.
We work with companies and institutions across the digital asset industry, helping them access markets, manage liquidity, and grow their businesses.
We have been operating in crypto for more than a decade and combine deep market experience with technology to support our clients and partners around the world.
What We Offer
- A collaborative and transparent company culture founded on Integrity, Innovation, and Performance.
- Benefits including healthcare, dental, vision, retirement planning, 30 days of holiday, and free lunches when in the office.
- Hybrid working pattern across our global offices in London, the US, Singapore, Zug, and Malaga.
- A strong Corporate and Social Responsibility program, including charity matching and volunteer days.
- Equal Opportunity Statement
GSR is proudly an Equal Employment Opportunity employer.
We do not discriminate based on any legally protected characteristics such as race, religion, colour, national origin, sexual orientation, gender, gender identity, gender expression, or age.
We operate as a meritocracy — all aspects of hiring, promotion, and performance management are based on business needs and individual merit and competence. Learn more about us at www. gsr. io
Apprenticeship - IT Support Engineer in London employer: GSR Markets
GSR is an exceptional employer for aspiring IT professionals, offering a unique apprenticeship programme that combines hands-on experience with structured learning in a dynamic technology environment. With a strong emphasis on collaboration and mentorship, employees benefit from a transparent culture that values integrity and innovation, alongside competitive benefits such as healthcare, generous holiday allowances, and opportunities for personal growth within the global crypto trading sector.
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship - IT Support Engineer in London
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like GSR Markets.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if GSR Markets is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to GSR Markets, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like GSR Markets directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace Apprenticeship - IT Support Engineer in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like GSR Markets want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For GSR Markets, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at GSR Markets
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
