General Manager in London

General Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
GSO - Management

At a Glance

  • Tasks: Lead a passionate team and create unforgettable customer experiences in a dynamic hospitality environment.
  • Company: Join Glendola Leisure, a family-owned hospitality company with a commitment to exceptional service.
  • Benefits: Enjoy flexible shifts, competitive salary, private medical cover, and 28 days paid holiday.
  • Other info: Be part of a close-knit team that feels like family and celebrates your hard work.
  • Why this job: Grow your career with industry-leading training and real opportunities for progression.
  • Qualifications: Great leadership potential, exceptional communication skills, and a passion for people.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for the next generation of Assistant Managers & standout General Managers to join Glendola Leisure’s Management Team. Glendola Leisure is a dynamic, changing environment where we’re always looking ahead to take advantage of the opportunities. We would love to meet any Supervisors with great leadership potential or current Assistant Managers who want to take advantage of Glendola’s investment into development and training. And of course, passionate hospitality leaders with a flair for creating great customer experiences working as General Managers.

Grow With Us – Industry-Leading Training

At Glendola Leisure, we believe in developing talent from within. That’s why all our Assistant Managers are enrolled in our Management Development Course, a structured programme designed to help you thrive. Across five immersive modules, you’ll learn:

  • Managing Yourself and Managing Your Team
  • Sales & Marketing
  • HR Fundamentals: How to Recruit, Appraise, Counsel and Discipline Your Teams
  • Strategic Financial Management – Budgets & Commercial Acumen
  • Managing and Developing Food within Your Business

And of course, there are opportunities to grow for our General Managers too.

What you’ll be doing:

  • Leading from the front—owning the floor and setting the tone.
  • Leading and inspiring a passionate team to deliver top-tier service.
  • Training, mentoring, and developing your team to maintain high standards.
  • Supporting the kitchen in a busy food-led operation.
  • Driving revenue, controlling costs, and managing food and liquor GP.
  • Creating a culture of fun, excellence, and genuine hospitality.

What we’re looking for:

  • Someone who wears their heart on their sleeve and drives excellent customer service, is ambitious, takes ownership, and runs the business like it’s their own.
  • Someone with great leadership potential or is already a great leader – who is confident and has exceptional communication, is proactive, motivating, team‑orientated and calm under pressure with no ego – just a drive to get things done.
  • Overall, someone who has an entrepreneurial mindset and a passion for people.

What’s in it for you?

  • A buzzing, fast‑paced environment where no two days are ever the same.
  • A close‑knit team that feels more like family than colleagues.
  • Real career progression with some of the best growth opportunities in the industry.
  • Flexible shift patterns to help you balance work and life.
  • A competitive, progressive salary plus a fixed Tronc distribution.
  • Wage Stream access—get paid when you need it, not just on payday.
  • Private medical cover after one year of service.
  • Mental health support and access to an Employee Assistance Programme.
  • 28 days paid holiday per year (including bank holidays).
  • 25% discount at all Glendola Leisure venues.
  • Annual staff events that celebrate you and your hard work.
  • Opportunities to innovate and help shape the future of our business.

About Glendola Leisure Group

We’re Glendola Leisure Group—a proudly family‑owned hospitality company with a passion for creating unforgettable experiences. From buzzing bars to stylish restaurants, we operate a diverse portfolio of venues across London, Glasgow, Belfast, and Edinburgh. When you join us, you become part of a tight‑knit local team backed by the strength and support of our wider group. What unites us all is a shared commitment to exceptional service, expertise in our craft, and a drive to be better every single day. We’re looking for people who bring friendliness, a can‑do attitude, and a genuine desire to become experts in what they do. If you’re ready for a role that’s as unique as you are and want to work somewhere that feels more like coming to life than clocking in, then we want to hear from you. Ready to be part of one of the hospitality industry’s most exciting success stories - It’s time to apply.

General Manager in London employer: GSO - Management

At Glendola Leisure, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. With industry-leading training programmes, flexible shift patterns, and a close-knit team atmosphere, we offer our General Managers the opportunity to thrive in a dynamic environment while enjoying real career progression and a range of benefits including private medical cover and mental health support. Join us to be part of a family-owned company that values your growth and passion for hospitality.
GSO - Management

Contact Detail:

GSO - Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local venues to chat with managers. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve created memorable customer moments. Remember, they’re looking for someone who can lead with heart!

✨Tip Number 3

Prepare for those interviews! Research Glendola Leisure and understand their values and culture. Think about how your leadership style aligns with their vision. Be ready to discuss how you can contribute to their buzzing environment and drive exceptional service.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Glendola family. Let’s grow together in this exciting journey!

We think you need these skills to ace General Manager in London

Leadership Skills
Customer Service Excellence
Team Development
Sales and Marketing Acumen
Financial Management
Cost Control
Food and Beverage Management
Communication Skills
Proactivity
Motivational Skills
Calm Under Pressure
Entrepreneurial Mindset
Adaptability
Training and Mentoring

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about creating great customer experiences and leading a team. Share specific examples of how you've done this in the past.

Tailor Your Application: Make sure to tailor your application to Glendola Leisure. Highlight your leadership potential and any relevant experience that aligns with our values and the role. We love seeing candidates who understand our mission and culture!

Be Authentic: We appreciate authenticity, so don’t be afraid to show your personality in your application. Whether it’s your unique approach to leadership or your creative ideas for enhancing customer service, let us get to know the real you!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're serious about joining our team!

How to prepare for a job interview at GSO - Management

✨Know Your Stuff

Before the interview, dive deep into Glendola Leisure’s values and mission. Understand their approach to hospitality and customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a potential General Manager, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you’ve successfully led a team, resolved conflicts, or improved service standards. Highlight how you inspire and motivate others to achieve excellence.

✨Be Ready to Discuss Financial Acumen

Since the role involves managing budgets and driving revenue, brush up on your financial management skills. Be prepared to discuss how you’ve handled costs and maximised profits in previous roles. This shows you understand the business side of hospitality, which is key for a General Manager.

✨Emphasise Your Passion for Hospitality

Glendola Leisure is looking for someone who wears their heart on their sleeve. Share your passion for creating memorable customer experiences and how you’ve gone above and beyond in previous roles. This will resonate well with their culture of genuine hospitality and commitment to exceptional service.

General Manager in London
GSO - Management
Location: London

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