At a Glance
- Tasks: Lead a passionate team, deliver top-tier service, and drive business success.
- Company: Join Glendola Leisure, a dynamic hospitality leader focused on growth.
- Benefits: Competitive salary, flexible shifts, career progression, and mental health support.
- Other info: Experience a buzzing environment where every day brings new opportunities.
- Why this job: Shape your hospitality career with industry-leading training and a supportive team.
- Qualifications: Great leadership potential, exceptional communication, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for the next generation of Assistant Managers and standout General Managers to join Glendola Leisure’s Management Team. Glendola Leisure is a dynamic, changing environment where we’re always looking ahead to take advantage of the opportunities. We would love to meet any Supervisors with great leadership potential or current Assistant Managers who want to take advantage of Glendola’s investment into development and training. And of course, passionate hospitality leaders with a flair for creating great customer experiences working as General Managers.
Grow With Us – Industry-Leading Training
At Glendola Leisure, we believe in developing talent from within. That’s why all our Assistant Managers are enrolled in our Management Development Course, a structured programme designed to help you thrive. Across five immersive modules, you’ll learn:
- Managing Yourself and Managing Your Team
- Sales & Marketing
- HR Fundamentals: How to Recruit, Appraise, Counsel and Discipline Your Teams
- Strategic Financial Management – Budgets & Commercial Acumen
- Managing and Developing Food within Your Business
And of course, there are opportunities to grow for our General Managers too.
What you’ll be doing:
- Leading from the front—owning the floor and setting the tone.
- Leading and inspiring a passionate team to deliver top-tier service.
- Training, mentoring, and developing your team to maintain high standards.
- Supporting the kitchen in a busy food-led operation.
- Driving revenue, controlling costs, and managing food and liquor GP.
- Creating a culture of fun, excellence, and genuine hospitality.
What we’re looking for:
- Someone who wears their heart on their sleeve and drives excellent customer service, is ambitious, takes ownership, and runs the business like it’s their own.
- Someone with great leadership potential or is already a great leader – who is confident and has exceptional communication, is proactive, motivating, team-oriented and calm under pressure with no ego – just a drive to get things done.
- Overall, someone who has an entrepreneurial mindset and a passion for people.
What’s in it for you?
- A buzzing, fast-paced environment where no two days are ever the same.
- A close-knit team that feels more like family than colleagues.
- Real career progression with some of the best growth opportunities in the industry.
- Flexible shift patterns to help you balance work and life.
- A competitive, progressive salary plus a fixed Tronc distribution.
- Wage Stream access—get paid when you need it, not just on payday.
- Private medical cover after one year of service.
- Mental health support and access to an Employee Assistance Programme.
- 28 days paid holiday per year.
General Manager employer: GSO - Management
Contact Detail:
GSO - Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local venues to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve created memorable customer moments. Remember, they’re looking for someone who can lead with heart!
✨Tip Number 3
Prepare for those interviews! Research Glendola Leisure and understand their values and culture. Think about how your leadership style aligns with their vision. And don’t forget to come armed with questions that show you’re genuinely interested in growing with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t hesitate—take that step towards your next big opportunity with us!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see that you genuinely care about creating great customer experiences and leading a team. Use examples from your past roles to illustrate your enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant skills that match what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique story and what drives you in the hospitality industry. We’re looking for someone who wears their heart on their sleeve!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join Glendola Leisure!
How to prepare for a job interview at GSO - Management
✨Know Your Stuff
Before the interview, dive deep into Glendola Leisure’s values and mission. Understand their approach to hospitality and customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential General Manager, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you’ve successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you inspire and motivate others.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing a team or handling customer complaints. Think about how you would create a culture of fun and excellence, and be prepared to share your strategies for driving revenue while maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the Management Development Course or how they support their General Managers in achieving their goals. This shows your enthusiasm for growth and commitment to the role.