At a Glance
- Tasks: Enhance workplace experience and manage facilities for a thriving office environment.
- Company: Dynamic corporate services team in London focused on employee engagement.
- Benefits: Competitive pay, generous holidays, and professional development opportunities.
- Other info: Join a supportive team with a focus on sustainability and well-being.
- Why this job: Make a real impact on employee satisfaction and workplace culture.
- Qualifications: Passion for office management, strong communication, and problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Department: Corporate Services
Team: Workplace Services
Location: London (full time in the office, 5 days a week – Monday to Friday)
Position type: Contract with the scope to go permanent
About The Hiring Manager: We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you.
You’ll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You’ll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration.
About The Team: The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy, healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands.
About The Role:
- Maintain a best-in-class workplace environment, ensuring services run efficiently and smoothly.
- Act as a professional first point of contact for employees, visitors, and stakeholders.
- Conduct daily health & safety and housekeeping inspections, escalating risks and issues.
- Coordinate meeting room setups and ensure office spaces are clean, functional, and well-stocked.
- Manage office supplies, kitchen provisions, and catering arrangements.
- Track and maintain GSMA assets, ensuring accurate records, stock control, and lifecycle management.
- Oversee incoming/outgoing post, deliveries, courier bookings, and storage/archiving processes.
- Coordinate with suppliers, contractors, and building management teams.
- Support planned and preventive maintenance activities.
- Assist with workspace improvements, workplace projects, and company-wide events.
- Produce and maintain workplace signage and communications.
- Support onboarding and induction processes including workspace setup, access passes, and lockers.
- Manage office security assets such as passes and keys, maintaining accurate records.
- Collect and report facilities and workplace data, including utilisation metrics.
- Assist with furniture moves and office reconfigurations in line with health & safety guidelines.
- Act as a First Aider and Fire Warden (training provided).
- Promote sustainability by prioritising environmentally responsible suppliers and processes.
- Travel to global offices as required.
About You:
- You will have drive, enthusiasm and passion for office management and building support.
- You are a motivated and proactive team player capable of performing tasks independently and following your own initiative.
- You show up with curiosity, and are a creative problem solver.
- You are a great communicator, capable of maintaining and building strong relationships.
- You will have the ability to prioritise workload and manage expectations with internal and external stakeholders.
- You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities.
- You are Health, Safety, Wellbeing and Compliance conscious.
- You are IT confident with a high level of literacy.
- You are a Sustainability Champion!
About Your Skills:
- Communication – you will communicate clearly and professionally with GSMA colleagues, external contractors, and suppliers, ensuring requests, updates, and issues are understood and responded to promptly.
- Teamwork – you will work collaboratively with colleagues across departments, supporting workplace needs and contributing to a best in class workplace experience.
- Diplomacy – you will handle complaints or service issues sensitively and professionally, balancing organisational needs with user expectations while maintaining positive relationships.
- Analysis – you will demonstrate strong attention to detail by carrying out regular inspections and daily checks, identifying issues or inconsistencies promptly, and taking appropriate action to resolve them before they escalate.
- Delivery – you will ensure Workplace services (e.g., maintenance, cleaning, compliance tasks) are completed on time and to standard, proactively following up to resolve issues and minimise disruption.
- Agility – you will respond quickly to changing priorities, such as urgent maintenance issues or operational needs, and adjust plans to maintain smooth operation of the London office.
Contract type: Short term Contractor
Worker type: Contingent Worker
What We Offer: We offer architect-designed offices and competitive compensation. Our benefits include fantastic learning and development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Workplace Coordinator employer: GSMA
As a Workplace Coordinator in our London office, you'll be part of a dynamic team dedicated to creating an exceptional workplace experience that fosters collaboration and well-being. We pride ourselves on our architect-designed offices and a culture that prioritises employee engagement, offering generous holiday allowances and professional development opportunities to support your growth. Join us to make a meaningful impact in a vibrant environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Coordinator
✨Leverage Your Network
Tap into your existing network in corporate circles—friends, former colleagues, or even acquaintances from industry events. A temporary role often isn't widely advertised, so having someone inside a company like GSMA can give you the inside scoop or even a referral.
✨Stay Alert for Short-term Opportunities
Many corporate leadership roles are filled during peak business cycles or project launches. Keep your eyes peeled for announcements or staffing needs from companies like GSMA; they might be looking for temporary support during busy times.
✨Showcase Your Flexibility
In temporary roles, adaptability is key. When you're chatting with potential employers, emphasise your ability to quickly adjust to new challenges and demands. Highlight specific instances where you've successfully managed change or stepped into new projects on short notice.
✨Join Corporate Management Forums
Get involved in online corporate management forums or local business groups. Networking in these spaces can help you discover temporary opportunities as well as gather insights about industry trends. Plus, being active in these communities can help you establish yourself as a knowledgeable candidate when applying to places like GSMA.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Highlight Your Leadership Experience:For a role in corporate leadership management, it’s crucial to emphasise your past leadership experiences. Mention specific projects where you led teams or initiatives, detailing the outcomes and skills you developed. This shows that you understand what it takes to guide a team and deliver results.
Show Your Adaptability for Temporary Roles:Since this is a temporary position, employers will be looking for someone who can hit the ground running. In your cover letter, explain why you're interested in a temporary role at GSMA and how your previous experience equips you to adapt quickly to new challenges.
Include Relevant Certifications:If you have any certifications in project management, team leadership, or similar areas, definitely include them in your CV. These credentials can set you apart from other applicants, showing you’re not just qualified but also committed to your professional growth.
Tailor Your CV to the Company Culture:Take some time to research GSMA's values and leadership style. Adjust your CV language and examples to reflect their culture, demonstrating that you're not only a good fit for the job itself but for the organisation as a whole. This adds a personal touch that can really make your application stand out.
How to prepare for a job interview at GSMA
✨Show Off Your Leadership Stories
For a temporary role in corporate leadership management, we want to hear your stories! Think of specific examples where you’ve led teams or projects successfully, particularly under tight deadlines or challenging situations. This isn't just about what you did, but how your actions positively impacted the team or the business.
✨Be Ready for Situational Questions
Expect situational interview questions where you'll need to demonstrate your problem-solving and decision-making skills. Think of common scenarios in corporate settings, like managing a conflict or implementing a new strategy, and practice articulating your thought process and outcomes. This will help show off your ability to navigate corporate complexities.
✨Talk Strategy, Not Just Tasks
In a temporary leadership role, understanding the bigger picture is crucial. Brush up on strategic management principles and be prepared to discuss how you can quickly adapt and contribute to the company's objectives. Consider how you would initiate change or drive efficiency within a limited time frame—this will show that you're ready to hit the ground running!
✨Demonstrate Flexibility and Adaptability
Given the temporary nature of this position, we need to see how adaptable you are! Think of examples where you've had to adjust your leadership style or approach based on team dynamics or company culture. We want to know how you can blend in quickly while still making an impact during a short-term engagement.
