At a Glance
- Tasks: Manage security and fraud operations, optimising processes and coordinating key projects.
- Company: Join a leading tech organisation focused on enhancing mobile security.
- Benefits: Competitive pay, learning opportunities, generous holiday allowance, and extra days for professional growth.
- Other info: Hybrid work model with excellent career development prospects.
- Why this job: Be at the forefront of cybersecurity, making a real impact in a dynamic environment.
- Qualifications: Experience in operations or project management with strong organisational skills.
The predicted salary is between 50000 - 60000 £ per year.
The Operations Manager is responsible for ensuring the seamless functioning of the security and fraud activities by designing, implementing, and optimising operational processes. This role acts as the connective tissue between strategy and execution as well as managing the coordination of key industry projects enabling timely execution with clear workflows, efficient resource management, and a culture of continuous improvement. This position will additionally contribute to critical industry-related ad-hoc tasks that emerge within the cybersecurity field, addressing both reactive and proactive requirements as necessary.
About the Team: The GSMA Industry Security team assists GSMA members in developing and improving security capabilities in the mobile ecosystem. The team delivers capabilities such as establishing direct relationships with industry security experts, providing a centralised advice and reporting capability, and using analysts to aid with threat evaluation and risk mitigation. These capabilities support communication with relevant GSMA stakeholders and deliver content for events such as MWC and M360.
Key Responsibilities:
- Process and workflow management, continuously improve operational processes
- Identify bottlenecks, inefficiencies, and risks within existing workflows and implement targeted solutions
- Coordinate cross-functional activities, aligning stakeholders and managing dependencies
- Contribute to ad-hoc tasks and initiatives arising from the cybersecurity and fraud landscape, including cybersecurity developments and threat intelligence activities
- Support the administration and planning of key security team meetings, ensuring they are purposeful and well-structured even when required ad-hoc
- Build strong working relationships with internal stakeholders including Technology, Marketing, Legal, PR and external industry partners
- Champion a culture of continuous improvement, proactively identifying operational gaps and proposing data-driven solutions
- Support the team on key events such as Mobile World Congress and M360s as required
Qualifications:
- Professional experience in operational, business, or project management
- Experience in process and workflow management, including identifying bottlenecks and driving optimisation
- Proven ability to manage multiple priorities in a fast-paced environment
- Exceptional organisational skills, with the ability to bring structure to ambiguity
- Excellent stakeholder management and communication skills, including managing cross-functional relationships
- Proficiency with project management tools (e.g. Asana)
- High attention to detail and a structured approach to problem-solving
Key Skills:
- Strategic Thinking
- Collaboration
- Communication
- Adaptability
Contract: Short term Contractor. Contingent Worker.
Benefits: Competitive compensation, learning & development opportunities, generous holiday allowance, and additional days off for professional development.
Operations Manager employer: GSMA
As an Operations Manager at GSMA, you will thrive in a dynamic and collaborative work environment that champions continuous improvement and innovation within the cybersecurity landscape. With a competitive compensation package, generous holiday allowance, and ample opportunities for professional development, GSMA is committed to fostering employee growth while ensuring a healthy work-life balance through its hybrid working model in London. Join a team that values strategic thinking and effective communication, making a meaningful impact in the mobile ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Get Engaged in Cybersecurity Communities
Dive into online forums or local meetups, like OWASP events or Cybersecurity conferences. These spaces are packed with pros who can share insights and might even know about temporary roles at places like GSMA.
✨Showcase Your Skills Publicly
Link your GitHub or create a series of blogs sharing your knowledge on cybersecurity topics. It’s a great way to demonstrate your expertise and attract attention from hiring managers, especially when they see your passion in action.
✨Stay On Top of Temp Opportunities
Keep an eye on platforms that list temporary positions specifically in tech. Websites focusing on contract roles in cybersecurity can lead straight to employers like GSMA.
✨Make Contact with Recruiters Specialising in Cybersecurity
Reach out to recruitment agencies that focus on cybersecurity roles. They often have insights into temporary roles before they’re advertised and can put your name forward to companies like GSMA.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Off Your Technical Skills:In cybersecurity, it's vital to highlight your skills with relevant tools and technologies. Make sure your CV showcases your experience with firewalls, intrusion detection systems, and any cybersecurity frameworks you've worked with. This gives GSMA a clear view of your capabilities right off the bat.
Certifications Matter:If you’ve got any cybersecurity certifications, like CompTIA Security+ or CISSP, flaunt them! These not only validate your skills but also show that you’re committed to the field. Add a section to your CV specifically for this, because in a temporary role like this, those credentials can really set you apart.
Tailor Your Cover Letter to the Role:For a temporary position, we want to see your willingness to learn and adapt quickly. Make your cover letter specific to the role at GSMA; mention why you’re excited about the opportunity and how it fits your career goals. A personal touch can make a big difference!
Don’t Forget the Soft Skills:In cybersecurity, technical skills are crucial, but so are soft skills like teamwork and communication. Make sure to weave examples of how you've collaborated with teams or communicated complex ideas into your application. This shows that you're not just a tech whizz but also a great team player, perfect for a temporary role at GSMA.
How to prepare for a job interview at GSMA
✨Brush Up on Technical Skills
Make sure you’re familiar with the latest cybersecurity tools and techniques, like firewalls, intrusion detection systems, and malware analysis. During the interview with GSMA for the Operations Manager, be prepared to discuss specific scenarios where you tackled security threats or vulnerabilities.
✨Show Your Problem-Solving Prowess
Cybersecurity is all about thinking on your feet. Expect technical questions that require you to demonstrate your problem-solving abilities. You might be presented with a mock security breach scenario, so practising your responses to potential threats can be a game changer!
✨Demonstrate Your Adaptability
As this is a temporary role, showing that you're adaptable and quick to learn is crucial. Talk about times you've picked up new skills or reacted to changing situations quickly. Employers want to know you can hit the ground running and keep things secure during your short stay at GSMA.
✨Bring Relevant Certifications
If you have any relevant cybersecurity certifications, like CompTIA Security+ or CEH, be sure to mention them. This can really help you stand out during a temporary hiring process, as it showcases your commitment to the field and your readiness to take on the Operations Manager role at GSMA.
