At a Glance
- Tasks: Lead strategy to enhance mobile industry trust and drive adoption of digital solutions.
- Company: Join GSMA, a leader in mobile innovation and collaboration across industries.
- Benefits: Competitive pay, learning opportunities, generous holidays, and extra days for professional growth.
- Other info: Dynamic role with global travel opportunities and a focus on diversity and inclusivity.
- Why this job: Shape the future of digital trust and make a real impact in the mobile ecosystem.
- Qualifications: Senior leadership experience in identity or digital transformation; strong communication skills.
The predicted salary is between 80000 - 100000 € per year.
About the Team
The Connected Communities Team drives cross‑industry collaboration, engaging sectors such as Manufacturing and Production, Fintech and Commerce, Smart Mobility, Identity and Data, 5G Futures, IoT, Mobile AI, Non‑Terrestrial Networks, and Open Gateway. The team’s mission is to forge relationships, understand sector requirements, develop tailored solutions, and unlock new streams of revenue for the mobile ecosystem.
About the Role
The Trust Proposition Director will lead GSMA’s strategy to strengthen and scale the mobile industry’s trust proposition. The role shapes market direction and accelerates adoption of mobile‑enabled solutions across multiple sectors in user identity, authentication, enterprise identity validation, and broader digital trust services.
Key Responsibilities
- Set the vision and strategic direction for the Trust Proposition, defining priorities and long‑term industry outcomes to drive adoption at scale.
- Own the definition and oversight of trust‑related initiatives, driving toward impactful outcomes.
- Lead senior cross‑industry engagement that shapes the proposition, builds alignment across key stakeholder groups, and strengthens GSMA’s position with mobile operators, technology and commercial partners, market analysts, policymakers, and non‑governmental organisations.
About You
- Significant senior leadership experience in identity, digital trust or digital transformation within telecoms, financial services, or an identity solution provider.
- Deep understanding of the Customer Identity and Access Management market and ability to translate market developments into strategic direction and proposition priorities.
- Exceptional communication skills and executive presence, with the ability to frame complex trust and identity topics for senior technical, commercial and policy audiences.
- Strong strategic understanding of network APIs, mobile identity and anti‑fraud initiatives, enterprise identity verification across channels, and the ability to direct specialist contributors where deeper expertise is required.
- Understanding of how mobile network capabilities address enterprise identity and trust challenges and of carrier‑based identity validation processes and their market relevance.
- Track record of leading major transformation programmes or industry‑wide initiatives, with experience aligning diverse stakeholders around a common strategic agenda.
- Highly developed stakeholder management and influencing skills, with credibility at C‑level and the ability to engage policymakers, industry bodies and cross‑sector partners.
- Strong cultural awareness and judgement, with the ability to lead effectively in a global membership organisation spanning multiple markets and stakeholder perspectives.
- Willingness for some global travel as required to represent GSMA and build senior stakeholder relationships.
About Your Skills
- Strategic communication – to position the trust proposition clearly and credibly for senior audiences with varying levels of understanding of identity, trust and the mobile ecosystem.
- Leadership – to define vision, set direction and establish thought leadership that advances adoption of mobile‑enabled trust services.
- Agility – to evolve the proposition and delivery approach in response to market developments, member priorities and the wider digital trust landscape.
- Influence – to build alignment, secure commitment and shape industry action among senior stakeholders across members, partners and external organisations.
- Delivery – to translate strategy into a focused roadmap and ensure momentum through GSMA and external engagement opportunities.
Contract Type: Short‑term Contractor (Inside IR35)
What We Offer
Working at GSMA provides access to the mobile industry and an environment that fosters rapid innovation. Benefits include competitive compensation, learning and development opportunities, generous holiday allowances, and additional days off for professional development.
Equal Opportunity and Diversity Statement
We care deeply about diversity, equity and inclusivity and encourage applications from all demographics to ensure a range of voices and perspectives within GSMA.
Trust Proposition Director in London employer: GSMA
GSMA is an exceptional employer that champions innovation and collaboration within the mobile industry. As a Trust Proposition Director, you will thrive in a dynamic environment that prioritises professional growth, offering competitive compensation, generous holiday allowances, and dedicated time for learning and development. With a strong commitment to diversity and inclusivity, GSMA fosters a culture where diverse perspectives are valued, making it an ideal place for those seeking meaningful and impactful work.
StudySmarter Expert Advice🤫
We think this is how you could land Trust Proposition Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that Trust Proposition Director role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or industry leaders, don’t hold back. Share your insights on identity, digital trust, and how mobile solutions can transform sectors. This will help you stand out as a thought leader.
✨Tip Number 3
Follow up after meetings or networking events. A simple thank-you email can go a long way. Mention something specific from your conversation to jog their memory and keep the connection alive. It shows you’re genuinely interested and proactive.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your leadership experience and strategic vision in the mobile ecosystem. Let’s get you that dream job!
We think you need these skills to ace Trust Proposition Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in identity, digital trust, and telecoms. We want to see how your background aligns with the Trust Proposition Director role, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills:This role is all about leading initiatives and engaging stakeholders. Use your application to demonstrate your leadership experience and how you've successfully driven transformation programmes or industry-wide initiatives in the past.
Communicate Clearly:Exceptional communication skills are key for this position. When writing your application, aim for clarity and conciseness. Frame your experiences in a way that’s easy to understand, especially when discussing complex topics like identity and trust.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at GSMA!
How to prepare for a job interview at GSMA
✨Know Your Stuff
Make sure you have a solid grasp of the mobile industry, especially around trust and identity solutions. Brush up on recent developments in Customer Identity and Access Management, and be ready to discuss how these trends can shape strategic direction.
✨Showcase Your Leadership Skills
Prepare examples that highlight your senior leadership experience. Think about times you've led cross-industry initiatives or transformation programmes, and be ready to explain how you aligned diverse stakeholders towards a common goal.
✨Communicate Clearly
Practice framing complex topics in a way that's easy to understand for different audiences. You’ll need to demonstrate exceptional communication skills, so consider rehearsing how you would explain key concepts to both technical and non-technical stakeholders.
✨Be Ready to Influence
Think about strategies you've used to build alignment and secure commitment from senior stakeholders. Be prepared to discuss how you can leverage your influencing skills to shape industry action and drive adoption of mobile-enabled trust services.
