T-ISAC Programme Coordinator in London

Department: Technology Team

Location: London with hybrid working (3 days per week in office)

Position type: Contractor (umbrella – inside IR35). ASAP start to mid-November 2026

What The Hiring Manager Says: “We’re looking for a collaborative team player to support the administration, business as usual and project management of T-ISAC. Someone who is proactive, successfully completes tasks, brings fresh ideas and is eager to contribute to the successful growth of T-ISAC.”

About Technology: Industry Security

The GSMA Industry Security Team is the mobile industry’s focal point for mobile network security. The team is responsible for coordinating GSMA member security working groups, leading industry-wide security initiatives and engaging with global regulators to ensure security is an enabler and not a barrier to next generation mobile services.

The team is responsible for a number of industry-wide Cybersecurity schemes including:

• Telecommunications Information Sharing and Analysis Centre (T-ISAC).
• Mobile Co-ordinated Vulnerability Disclosure (CVD).
• Network Equipment Assurance Scheme (NESAS).

Working specifically in T-ISAC, as a Senior Cyber Threat Intelligence Analyst, you will drive innovation, foster collaboration and play a pivotal role in safeguarding the telecommunication mobile ecosystem. If you are a seasoned professional with a passion for cybersecurity and intelligence, T-ISAC invites you to join our global team in securing the future of mobile security.

About Industry Security: T-ISAC

T-ISAC is the cybersecurity threat intelligence community for the telecommunication industry, dedicated to facilitating collaboration and intelligence sharing among mobile network operators, mobile virtual network operators and industry stakeholders. T-ISAC provides GSMA members with critical cyber threat intelligence, fostering a trusted environment where telecommunication stakeholders can proactively address cybersecurity threats and reduce risks through the development of best practices.

T-ISAC has developed at pace over the past 5 years since its inception; onboarding new organisations globally, as well as creating products and services to enable T-ISAC members to share valuable telecommunication specific information in a variety of ways.

By uniting telecommunication MNOs, MVNOs, manufacturers, service providers and industry in a shared mission, T-ISAC enhances the mobile ecosystem’s resilience against cyber threats.

About The Role

The T-ISAC Project Coordinator plays a central role in supporting the daily operations, growth and strategic development of GSMA’s T-ISAC. This position is ideal for someone who thrives in a collaborative environment, enjoys bringing structure to complex initiatives and is motivated by the mission of strengthening security across the global telecom ecosystem.

You will work closely with the T-ISAC team, GSMA members and external partners to ensure smooth coordination of activities, including information sharing workflows, member engagement, and project delivery. The role involves managing administrative tasks, tracking project milestones, preparing documentation and reports and helping to organise meetings, workshops, webinars and community events.

As T-ISAC continues to expand, the Project Coordinator will contribute ideas, identify opportunities to improve processes and help shape the future of the programme. This is a hands-on role with real impact, offering the chance to support a global community of security professionals working together to protect mobile networks worldwide.

Duties

We are currently looking for a suitable candidate who will report to the Senior T-ISAC Manager and assist in relation to all duties regarding administration and coordination of GSMA T-ISAC. Duties may include:

• Supporting the coordination and administration of T-ISAC processes and procedures.
• Organising and running online meetings and webinars to defined meeting requirements.
• Liaising with hosts and sponsors, managing registration bookings, invitations and agendas.
• Onboarding new T-ISAC members and maintaining the membership database.
• Other duties that may arise with the evolution of this service.

About You

This role is forward facing and requires a candidate that is comfortable engaging with our members face to face or virtually. As such, you will:

• Be organised and systematic, able to follow set protocols.
• Self-motivated, embraces change and can work independently.
• Be proficient in Microsoft Word, Excel (advanced), PowerPoint, Salesforce and SharePoint / Azure (or equivalent).
• Be a good team player with flexibility to work on multiple projects simultaneously.
• Have good stakeholder management to build relationships with internal and external stakeholders.
• Have a good ‘telephone’ manner, writing skills and the ability to understand and communicate instructions clearly.
• Have good customer-facing skills, be calm and friendly under pressure, understand cultural diversity and tailor behaviour and communication style when dealing with people of different cultures.
• Occasionally travel within the UK and / or internationally to support events or meetings.
• Have previous experience of working in an administrator / coordinator role, supporting a cyber function is an advantage.
• Liaise with marketing and other GSMA stakeholders to ensure T-ISAC online presence is current, inviting and relevant.

Contract type: Short term Contractor

Worker type: Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics.

GSMA Values

• Passionately driven: We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
• Insightful leaders: We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
• Stronger together: We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.