Insights Analyst, Digital Inclusion
Insights Analyst, Digital Inclusion

Insights Analyst, Digital Inclusion

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse data to drive insights on digital inclusion in emerging markets.
  • Company: Join GSMA, a global leader in mobile development and innovation.
  • Benefits: Enjoy flexible working, generous holidays, and professional development opportunities.
  • Why this job: Make a real impact on digital access while collaborating with diverse teams worldwide.
  • Qualifications: Strong analytical skills and a passion for international development are essential.
  • Other info: Willingness to travel internationally is required.

The predicted salary is between 30000 - 42000 £ per year.

About the Team

GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets.

The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at:

GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at:

About the Role

The Insights Analyst will take a data-driven approach to answering questions and sharing insights about digital and financial inclusion in low- and middle-income countries. The role sits across both the Connected Women and Connected Society teams. Responsibilities will include:

  • Report into the Insights Manager, supporting them where needed with their work including contributing to the set-up and analysis of GSMA’s Consumer Survey
  • Sharing findings from analysis and research in a way that is compelling and easy to understand for a range of stakeholders through in person or virtual presentations, reports and blogs
  • Providing advisory support to mobile operators in low- and middle-income countries to assist their efforts to reach the underserved
  • Identifying, vetting and mining publicly available sources of data and intelligence on digital and financial inclusion in low- and middle-income markets to support the team with data and insights e.g. GSMA Intelligence data, Gallup, After Access, Facebook Audience Insights, Pew and Findex
  • Working closely with the wider Connected Women, Connected Society and M4D team, including responding to ad-hoc requests for data and analysis
  • Involvement in a range of insights projects with diverse methodologies (including qualitative, quantitative research, and data analysis) when required
  • Working effectively across the GSMA, including working closely with the Mobile Money team on projects that cut across programmes
  • About You

    You will have a strong analytical and quantitative skillset and be enthusiastic about applying these skills in an international development role. Prior experience in international development, telecoms or consulting is valuable, but not essential.

    We welcome applications from individuals with the following demonstrated qualifications and skills:

  • Excellent quantitative analytical skills, including the ability to generate frameworks and structured analysis from abstract requests
  • Strong excel skills are essential
  • Knowledge of statistics or econometrics, and experience using SPSS, Stata or similar statistical software, or a demonstrated ability to quickly and independently learn new analytical tools, is essential for the role
  • Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Fluent and compelling written and oral communications skills, particularly in English. Other language skills (especially French) are desirable, but not essential
  • Experience working with extremely large datasets
  • Either existing competency in big data analysis tools such as Python or R, or a demonstrated ability to quickly and independently learn new programming languages and analytical tools is desirable
  • Demonstrated interest in or familiarity with the mobile for development sector and/or working in emerging markets (especially for mobile operators) is also desirable
  • A self-starter, highly motivated to develop initiatives and drive them through to completion, who is able to work independently with an entrepreneurial, creative, can-do orientation
  • Conscientious, with high personal standards and attention to detail
  • A team player, happy to work in a matrixed environment or large multi-disciplinary groups, to support and input into their work
  • Excellent cultural awareness and a desire to work with teams around the world
  • Willingness to travel internationally, including to emerging markets
  • Experience of/genuine interest in both the commercial and social benefits that are presented by reducing gaps in mobile access and use
  • Existing authorisation to work in the UK is essential
  • Contract type

    Fixed Term Contract (Fixed Term)

    Worker type

    Employee

    What We Offer

    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

    To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

    Being You at the GSMA

    We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.

    GSMA Values

    Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

    Passionately driven

    We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

    Insightful leaders

    We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

    Stronger together

    We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

    Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

    Insights Analyst, Digital Inclusion employer: GSMA

    At GSMA, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusivity. As an Insights Analyst in London, you will have access to unparalleled learning and development opportunities, competitive benefits, and the chance to contribute to meaningful projects that drive digital and financial inclusion in emerging markets. Our flexible working arrangements and commitment to employee well-being ensure that you can thrive both personally and professionally.
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    Contact Detail:

    GSMA Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Insights Analyst, Digital Inclusion

    ✨Tip Number 1

    Familiarise yourself with the GSMA's Connected Society and Connected Women initiatives. Understanding their goals and current projects will help you tailor your discussions and show genuine interest during interviews.

    ✨Tip Number 2

    Brush up on your data analysis skills, especially in tools like Excel, SPSS, or Stata. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.

    ✨Tip Number 3

    Network with professionals in the mobile for development sector. Attend relevant webinars or conferences to connect with industry experts and gain insights that could be beneficial during your application process.

    ✨Tip Number 4

    Prepare to discuss your understanding of digital and financial inclusion challenges in low- and middle-income countries. Having specific examples or case studies ready can showcase your analytical thinking and passion for the role.

    We think you need these skills to ace Insights Analyst, Digital Inclusion

    Quantitative Analytical Skills
    Strong Excel Skills
    Knowledge of Statistics or Econometrics
    Experience with SPSS, Stata or similar statistical software
    Excellent Communication Skills
    Ability to Present Complex Information Clearly
    Experience with Large Datasets
    Competency in Big Data Analysis Tools (Python or R)
    Interest in Mobile for Development Sector
    Self-Starter and Highly Motivated
    Attention to Detail
    Team Player in Multi-Disciplinary Environments
    Cultural Awareness
    Willingness to Travel Internationally
    Understanding of Commercial and Social Benefits of Mobile Access

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Insights Analyst. Focus on your analytical skills, experience with large datasets, and any familiarity with mobile development or international markets.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the GSMA's mission. Use specific examples from your past experiences to demonstrate how you meet the qualifications listed in the job description.

    Showcase Your Analytical Skills: Provide concrete examples of your quantitative analytical skills in your application. Mention any tools you are proficient in, such as Excel, SPSS, or Python, and how you've used them to derive insights in previous roles.

    Highlight Communication Abilities: Since the role requires sharing findings with various stakeholders, emphasise your communication skills. Include examples of how you've effectively communicated complex information in a clear and engaging manner, whether through presentations, reports, or blogs.

    How to prepare for a job interview at GSMA

    ✨Showcase Your Analytical Skills

    As an Insights Analyst, your analytical skills are crucial. Be prepared to discuss specific examples of how you've used data to drive decisions or insights in previous roles. Highlight your experience with tools like Excel, SPSS, or Stata, and be ready to explain complex analyses in simple terms.

    ✨Demonstrate Communication Skills

    Effective communication is key for this role. Practice explaining your past projects or findings in a clear and engaging manner. Consider preparing a short presentation on a relevant topic to showcase your ability to convey complex information to diverse stakeholders.

    ✨Familiarise Yourself with the Sector

    Research the mobile for development sector and understand the challenges faced by underserved populations. Being knowledgeable about current trends and issues will not only impress your interviewers but also help you relate your skills to the role's requirements.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to analyse large datasets or provide insights under tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

    Insights Analyst, Digital Inclusion
    GSMA
    Location: London
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    • Insights Analyst, Digital Inclusion

      London
      Full-Time
      30000 - 42000 £ / year (est.)
    • G

      GSMA

      200-500
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