Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance workplace experience and ensure a thriving environment for all employees.
- Company: Join GSMA, a leader in the mobile industry with a focus on innovation.
- Benefits: Competitive pay, generous holidays, professional development, and flexible working options.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact on employee engagement and satisfaction in a dynamic setting.
- Qualifications: Strong communication, teamwork, and problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Department: Corporate Services
Team: Workplace Services
Location: London (full time in the office, 5 days a week – Monday to Friday)
Position type: Contract with the scope to go permanent
What the hiring manager says: We are looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you are someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You will be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You will oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration.
About the Team: The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy, healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands.
About the Role:
- Maintain a best-in-class workplace environment, ensuring services run efficiently and smoothly
- Act as a professional first point of contact for employees, visitors, and stakeholders
- Conduct daily health & safety and housekeeping inspections, escalating risks and issues
- Coordinate meeting room setups and ensure office spaces are clean, functional, and well-stocked
- Manage office supplies, kitchen provisions, and catering arrangements
- Track and maintain GSMA assets, ensuring accurate records, stock control, and lifecycle management
- Oversee incoming/outgoing post, deliveries, courier bookings, and storage/archiving processes
- Coordinate with suppliers, contractors, and building management teams
- Support planned and preventative maintenance activities
- Assist with workspace improvements, workplace projects, and company-wide events
- Produce and maintain workplace signage and communications
- Support onboarding and induction processes including workspace setup, access passes, and lockers
- Manage office security assets such as passes and keys, maintaining accurate records
- Collect and report facilities and workplace data, including utilisation metrics
- Assist with furniture moves and office reconfigurations in line with health & safety guidelines
- Act as a First Aider and Fire Warden (training provided)
- Promote sustainability by prioritising environmentally responsible suppliers and processes
- Travel to global offices as required
About You:
- Communication - you will communicate clearly and professionally with GSMA colleagues, external contractors, and suppliers, ensuring requests, updates, and issues are understood and responded to promptly.
- Teamwork - you will work collaboratively with colleagues across departments, supporting workplace needs and contributing to a best in class workplace experience.
- Diplomacy - you will handle complaints or service issues sensitively and professionally, balancing organisational needs with user expectations while maintaining positive relationships.
- Analysis - you will demonstrate strong attention to detail by carrying out regular inspections and daily checks, identifying issues or inconsistencies promptly, and taking appropriate action to resolve them before they escalate.
- Delivery - you will ensure Workplace services (e.g., maintenance, cleaning, compliance tasks) are completed on time and to standard, proactively following up to resolve issues and minimise disruption.
- Agility - you will respond quickly to changing priorities, such as urgent maintenance issues or operational needs, and adjust plans to maintain smooth operation of the London office.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com with your request.
Contract type: Short term Contractor
Worker type: Contingent Worker
What We Offer: Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Being You at the GSMA: We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We are keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values: Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
- Passionately driven: We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
- Insightful leaders: We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
- Stronger together: We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Workplace Coordinator employer: GSMA LLC
Contact Detail:
GSMA LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and the workplace culture. This not only gives you insider info but also shows your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Tailor your answers to reflect how your skills align with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Showcase your passion for enhancing workplace experiences during the interview. Share specific examples of how you've improved environments or engaged colleagues in previous roles. We love to see candidates who can bring innovative solutions to the table!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can make a lasting impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for enhancing workplace experiences shine through. We want to see how you can bring people together and make a real impact on employee engagement!
Be Detail-Oriented: Since the role requires a keen eye for detail, make sure to highlight your attention to detail in your application. Share examples of how you've successfully managed tasks that required precision and care.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with the Workplace Coordinator role. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GSMA LLC
✨Know the Workplace Inside Out
Before your interview, take some time to research the company’s workplace culture and values. Familiarise yourself with their approach to employee engagement and well-being. This will help you demonstrate your passion for enhancing the workplace experience during the interview.
✨Showcase Your Attention to Detail
As a Workplace Coordinator, attention to detail is key. Prepare examples from your past experiences where you’ve successfully managed facilities or improved workplace environments. Highlight how your keen eye for detail has positively impacted employee satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle workplace challenges. Think of scenarios where you had to coordinate events, manage supplies, or resolve conflicts. Be ready to explain your thought process and the outcomes of your actions.
✨Emphasise Teamwork and Communication Skills
This role requires collaboration across departments. Be prepared to discuss how you’ve worked effectively in teams before. Share specific instances where your communication skills helped bridge gaps between colleagues or external partners, ensuring smooth operations.