Traffic Manager

Department: Marketing

Team: Brand & Creative

Location: London with hybrid working (c. 2 days per week in the office)

Position type: Contractor (umbrella - inside IR35) until 24th December 2026

What the hiring manager says

We have an exciting opportunity for an experienced Traffic Manager to play a central role in the efficient delivery of projects across the Brand & Creative team, coordinating resources, managing schedules and ensuring effective collaboration between internal teams and external partners.

About the team

Our mission in the Brand & Creative team is to build distinctive, consistent brand experiences that scale across the GSMA's portfolio of brands. We enable marketing teams to deliver creative that is engaging, commercially effective and true to each brand. We're a collaborative team that combines brand, creativity and operational excellence to deliver work that is consistent, scalable and commercially effective. Through this work, we help create awareness, engagement and trust across our audiences by delivering high-quality creative experiences across every channel and campaign. We work in a fast-paced, collaborative environment, using strong creative processes, data-informed decision making and AI-enabled workflows to improve speed, efficiency and impact.

About the role

This role within the Brand & Creative team is the glue that holds everything together! Collaborating with various workstreams – from design and copy to web and video – ensuring the smooth operation of projects within the team.

Key responsibilities and accountabilities:

• Responsible for triaging briefs and managing the end-to-end workflow into the Brand & Creative team using Asana.
• Capturing, logging and responding to all new requests in a timely manner and assigning to the correct team members.
• Analysis of resources and schedules to plan creative pipeline.
• Identifying potential resourcing risks and executing mitigation / contingency plans.
• Working with external suppliers to ensure overflow availability in place as and when required.
• Assisting with the management of freelance/contractor requirements to ensure accurate resource forecasting is in place.
• Developing automation and smart process using AI tools (i.e. Asana AI studio).
• Ownership of all production meetings, status meetings, and internal creative reviews.
• Management of Production and Brand and Creative status reports.
• Assisting with onboarding external suppliers and tracking of supplier POs / invoices.
• Ensuring all final deliverables / assets are distributed and filed correctly.

About you

• Experience working with in-house or external marketing and creative teams.
• Experience of working with Asana or similar tools.
• Able to work on multiple tasks and projects in a fast-paced environment.
• Strong organisational skills, including the ability to manage multiple projects with competing deadlines simultaneously.
• Excellent communication and stakeholder management skills, with the confidence to coordinate multiple stakeholders, manage expectations and keep projects moving in a fast-paced environment.
• Good analytical skills, being able to track, measure and optimise across different channels and mediums.
• Willingness and skill to adapt to changing circumstances, in fast-moving environments.
• Proactively identify opportunities to improve workflows, simplify processes and introduce new ways of working that increase efficiency, scalability and team productivity.
• Experience using AI and automation tools to streamline project management, optimise resource planning and improve operational efficiency.

About your skills

• Communication
• Delivery
• Project Management
• Teamwork
• Stakeholder Management

Contract type

Short term Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics.

GSMA Values

Our values not only drive our culture - they shape how we work and interact inside and outside our global organisation.

• Passionately driven: We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
• Insightful leaders: We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance.
• Stronger together: We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help.

If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on 'Jobs Hub' in your main Dashboard.

About the GSMA

The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive.