Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead partnerships and drive digital solutions for humanitarian aid using mobile technology.
- Company: Join the GSMA, a leader in mobile innovation and humanitarian impact.
- Benefits: Competitive salary, flexible working, generous holiday, and professional development opportunities.
- Other info: Dynamic work environment with global exposure and career growth potential.
- Why this job: Make a real difference by improving lives through innovative mobile solutions in crisis situations.
- Qualifications: Experience in disaster response, mobile tech knowledge, and strong stakeholder management skills.
The predicted salary is between 60000 - 75000 £ per year.
Department: GSMA Mobile for Development Foundation
Team: Mobile for Humanitarian Innovation (M4H)
Location: London (hybrid working)
Position type: FTC until 31 March 2027
Today, more than 400 million people globally need humanitarian assistance and protection. Mobile technology is being effectively leveraged in disaster preparedness, response and recovery and this role is a unique opportunity to work with the humanitarian sector and the mobile industry to scale mobile solutions for these life-saving purposes.
About the GSMA
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA produces industry-leading events such as MWC Barcelona, Doha, Shanghai, Kigali and the M360 Series.
Every day we work to harness the power of mobile to achieve our industry purpose – Connecting Everyone and Everything to a Better Future – through four main activities:
- We provide strategic direction and thought leadership to our members
- We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world
- We advocate for the industry to regulators, policy makers and society as a whole
- We convene the broad mobile communications ecosystem at our industry leading events
About the Team
The (M4D) team drives innovation in digital technology to reduce inequalities in our world. Singularly positioned at the intersection of the mobile ecosystem and the development sector, we stimulate digital innovation to deliver both sustainable business and large-scale socio-economic impact for the underserved.
The (M4H) programme is funded by the Foreign, Commonwealth and Development Office (FCDO) and the Swedish International Development Cooperation Agency (Sida) with a mission to accelerate the delivery and impact of digital humanitarian assistance. We have reached over 18 million people with improved access to and use of life-enhancing mobile-enabled services during humanitarian preparedness, response and recovery.
Key Responsibilities
- Develop the strategic direction for several humanitarian contexts, catalysing partnerships between humanitarian organisations and MNOs to deliver digital humanitarian solutions
- Organise and facilitate multi-stakeholder workshops, conduct desk-based landscaping, lead technical assistance design, support on capacity building, and manage relationships across a range of stakeholders (e.g. mobile operators, humanitarian partners, start-ups and third-party solution providers)
- Contribute to the M4D learning agenda by supporting the production of high-quality and professional assets such as blogs and web content which capture lessons and insights regarding business models, learnings, trends, relevant in-market convening and developments from in-market engagement
- Manage a M4H Market Engagement Manager and other roles as required
- Proactively communicate relevant topical developments from across the region to the M4H programme, M4D team and broader GSMA
- Contribute towards the strategic development of the M4H programme
About You
Experience and capabilities for this role are:
- Demonstrated experience working on disaster preparedness and response coordination with cross-sector stakeholders
- Technical knowledge of mobile solutions for humanitarian action and translation of these solutions across sectors
- Experience line managing team members and ability to work in a matrixed team structure
- Energetic team player, with creative mindset, and hands-on and can-do mentality
- Strong understanding of the humanitarian sector, the UN, NGOs systems and/or the mobile industry
- Strong experience in public-private partnerships, shared-value models and sustainable development
- Proven track-record of working across diverse stakeholders and facilitating results-based partnerships that deliver commercial and social impact
- Strong understanding of, and interest in the technology industry and the role of mobile technology and mobile network operators within the humanitarian sector
- Strong analytic skills and commercial expertise including the ability to support the development of business cases, new business models and operational requirements for in-country projects
- Ability to develop and manage a diverse pipeline of live projects to ensure impactful delivery of programmatic KPIs
- Excellent communication and inter-personal skills including the ability to build consensus and alignment across diverse actors with different incentives and operational realities
- Experience in business development, project management and product development
- Experience working with donors, international development community or multi-lateral organisations will be an asset
- Able to quickly grasp new concepts and ideas and proactively communicate and work as part of a global team
- Willingness and ability to travel regularly
About your Skills
- Stakeholder Management: Work effectively across a diverse network of internal and external stakeholders to advance the programme’s objectives.
- Problem Solving: Understand complex humanitarian and disaster management ecosystems, and the ability to develop and implement creative sustainable solutions with the participation of local stakeholders.
- Communication: Communicate complex technical or strategic concepts clearly and accessibly to a range of audiences.
- Teamwork: Value and contribute to collective working, actively collaborating with colleagues across your team and the wider GSMA.
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Being You at the GSMA: We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available.
Senior Market Engagement Manager - Humanitarian employer: GSMA LLC
Contact Detail:
GSMA LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Market Engagement Manager - Humanitarian
✨Tip Number 1
Network like a pro! Get out there and connect with people in the humanitarian and mobile sectors. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with potential employers, make sure to express your enthusiasm for using mobile technology to improve lives. Share any relevant experiences or ideas you have that align with their mission.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent initiatives in digital humanitarian assistance. This will help you tailor your responses and demonstrate that you’re genuinely interested in contributing to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference in the humanitarian sector.
We think you need these skills to ace Senior Market Engagement Manager - Humanitarian
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Market Engagement Manager role. Highlight your experience in disaster preparedness and response, and how it aligns with our mission at GSMA Mobile for Development.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show your ability to manage partnerships and deliver impactful digital solutions in humanitarian contexts.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GSMA LLC
✨Know Your Humanitarian Landscape
Before the interview, dive deep into the current humanitarian challenges and how mobile technology is being leveraged to address them. Familiarise yourself with recent case studies or innovations in the sector, as this will show your genuine interest and understanding of the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing diverse stakeholders. Think about specific instances where you facilitated partnerships or navigated complex relationships, especially in cross-sector environments. This will demonstrate your ability to thrive in a collaborative setting.
✨Communicate Clearly and Confidently
Practice articulating complex ideas simply and effectively. Given the role's emphasis on communication, consider rehearsing how you would explain technical concepts related to mobile solutions for humanitarian action to a non-technical audience. Clarity is key!
✨Demonstrate Your Problem-Solving Mindset
Be ready to discuss how you've tackled challenges in previous roles, particularly in disaster preparedness and response. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and creative solutions.