Renewals & Customer Success Lead (Contract, London)

Renewals & Customer Success Lead (Contract, London)

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
GSMA LLC

At a Glance

  • Tasks: Own a portfolio of subscription customers and drive renewals while maintaining strong relationships.
  • Company: Join GSMA Intelligence, a leader in the tech industry based in London.
  • Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on collaboration and innovation.
  • Why this job: Make a real impact by helping customers succeed and driving revenue growth.
  • Qualifications: Experience in customer success or renewals with strong relationship-building skills.

The predicted salary is between 50000 - 65000 Β£ per year.

GSMA Intelligence in London seeks a renewals and customer success professional to own a portfolio of subscription customers.

You will drive renewals, retain revenue, and partner with teams across sales, operations, and finance to ensure a smooth renewal process.

The role focuses on risk identification, value demonstration, and opportunities to expand usage, while maintaining strong customer relationships and achieving revenue targets.

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Renewals & Customer Success Lead (Contract, London) employer: GSMA LLC

GSMA LLC is an exceptional employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote work alongside in-office collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills while supporting a dynamic Leadership Team in a vibrant London setting. The company fosters a culture of open communication and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.

GSMA LLC

Contact Details:

GSMA LLC Recruitment Team

We think you need these skills to ace Renewals & Customer Success Lead (Contract, London)

Customer Relationship Management
Renewal Management
Revenue Retention
Risk Identification
Value Demonstration
Cross-Functional Collaboration
Sales Strategy