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For Companies At a Glance
- Tasks: Lead policy initiatives to combat fraud and scams in the mobile industry.
- Company: Join GSMA, a global leader in mobile policy and advocacy.
- Benefits: Enjoy flexible working, competitive pay, and generous holiday allowances.
- Other info: Potential for full-time employment in 2026.
- Why this job: Be part of a dynamic team shaping the future of mobile connectivity.
- Qualifications: Experience in telecom policy and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Position type: Short term contract, Full-Time (potential to FTE in 2026)
What the hiring manager says
You will be a key player in a multi-talented global team working across Africa, Europe, Asia, MENA, APAC, and Latin America. You’ll be at the forefront of developing and driving an important policy and advocacy agenda, supporting mobile operators in their work to protect customers from fraud and scams.
About the Team
The GSMA plays a pivotal role in the development of public policy relating to the mobile industry and its customers. Our global Policy & Regulation team leads the debate, representing the mobile industry to governments and regulators around the world with the aim of delivering a regulatory environment that maximizes development opportunities for mobile operators and long-term benefits for consumers.
About the role
In this role
- You will support the Policy & Regulatory lead on scams and related policy issues, working closely with internal multi-disciplinary project team(s) as well as regional policy staff
- You will draft internal governance documents, clearly articulating policy positioning, expected outcomes and strategic recommendations for executive approval.
- You will undertake targeted interviews with relevant GSMA members, gathering insights to inform policy alignment and direction and building consensus across diverse stakeholders.
- You will provide analysis and assessment of legal and regulatory requirements, and developments and their impact on GSMA operator members
- You will help formulate the advocacy strategy and plans to support ongoing anti scams and security initiatives, and well as related BAU activities as required
- You will support the development of regional and global messaging, ensuring consistency with public policy priorities and alignment across cross-industry advocacy efforts.
- You will work in close coordination with other programme workstreams—including technical, innovation, and business-as-usual (BAU) activities—to ensure alignment, reduce duplication, and promote a direction.
- You will maintain scam and security thought leadership content for GSMA members and stakeholders
- You will represent the organisation at GSMA working groups and task forces and at external fora and conferences
- You will deliver Capacity Building to regulators and stakeholders
About You and your skills
You have experience and skills in working on complex policy and regulatory issues within the telecoms industry and be able to demonstrable specialist knowledge in consumer policy including fraud, scams or security.
You have a solid knowledge and understanding of telecoms and Internet technologies and their related policy environments and stakeholders. The ability to point to previous significant interactions with GSMA or other industry associations will be highly desirable.
Your oral and written communication skills in English will be excellent and you will have a proven ability to convey complex issues in a clear and concise way.
You are a proven team player and experienced at working cross culturally and interacting with international stakeholders and those from different disciplines.
You will have possess a high personal commitment to working with confidentiality and integrity and a positive professional reputation.
You will already have the authorisation to work in the UK or EU.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request.
Contract type
Short term Contractor
Department: Advocacy
Team: Policy & Regulation
Location: London or Brussels
Position type: Short term contract, Full-Time (potential to FTE in 2026)
What the hiring manager says
You will be a key player in a multi-talented global team working across Africa, Europe, Asia, MENA, APAC, and Latin America. You’ll be at the forefront of developing and driving an important policy and advocacy agenda, supporting mobile operators in their work to protect customers from fraud and scams.
About the Team
The GSMA plays a pivotal role in the development of public policy relating to the mobile industry and its customers. Our global Policy & Regulation team leads the debate, representing the mobile industry to governments and regulators around the world with the aim of delivering a regulatory environment that maximizes development opportunities for mobile operators and long-term benefits for consumers.
About the role
In this role
- You will support the Policy & Regulatory lead on scams and related policy issues, working closely with internal multi-disciplinary project team(s) as well as regional policy staff
- You will draft internal governance documents, clearly articulating policy positioning, expected outcomes and strategic recommendations for executive approval.
- You will undertake targeted interviews with relevant GSMA members, gathering insights to inform policy alignment and direction and building consensus across diverse stakeholders.
- You will provide analysis and assessment of legal and regulatory requirements, and developments and their impact on GSMA operator members
- You will help formulate the advocacy strategy and plans to support ongoing anti scams and security initiatives, and well as related BAU activities as required
- You will support the development of regional and global messaging, ensuring consistency with public policy priorities and alignment across cross-industry advocacy efforts.
- You will work in close coordination with other programme workstreams—including technical, innovation, and business-as-usual (BAU) activities—to ensure alignment, reduce duplication, and promote a direction.
- You will maintain scam and security thought leadership content for GSMA members and stakeholders
- You will represent the organisation at GSMA working groups and task forces and at external fora and conferences
- You will deliver Capacity Building to regulators and stakeholders
About You and your skills
You have experience and skills in working on complex policy and regulatory issues within the telecoms industry and be able to demonstrable specialist knowledge in consumer policy including fraud, scams or security.
You have a solid knowledge and understanding of telecoms and Internet technologies and their related policy environments and stakeholders. The ability to point to previous significant interactions with GSMA or other industry associations will be highly desirable.
Your oral and written communication skills in English will be excellent and you will have a proven ability to convey complex issues in a clear and concise way.
You are a proven team player and experienced at working cross culturally and interacting with international stakeholders and those from different disciplines.
You will have possess a high personal commitment to working with confidentiality and integrity and a positive professional reputation.
You will already have the authorisation to work in the UK or EU.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request.
Contract type
Short term Contractor
Worker type
Contingent Worker
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site , our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We\’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
About Us
If you\’re currently an employee at GSMA, please apply internally using the GSMAHub by clicking on ‘Jobs Hub’ in your main Dashboard.
About the GSMA
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach.
Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays’ biggest societal challenges such as digital inclusion, climate change and sustainability.
Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry’s focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users.
Outreach provides the world’s largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis.
We invite you to find out more at gsma.com .
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Public Policy Director employer: GSMA LLC
Contact Detail:
GSMA LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Policy Director
✨Tip Number 1
Familiarise yourself with the GSMA's current policy initiatives and advocacy strategies. Understanding their recent projects and priorities will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with professionals in the telecoms industry, especially those who have experience with GSMA or similar organisations. Attend relevant conferences or webinars to connect with potential colleagues and gain insights into the role and its challenges.
✨Tip Number 3
Prepare to discuss specific examples of your previous work related to consumer policy, fraud, or scams. Highlighting your direct experience in these areas will showcase your expertise and make you a more attractive candidate for the role.
✨Tip Number 4
Stay updated on global regulatory trends affecting the telecoms sector. Being knowledgeable about current issues will allow you to contribute valuable insights during discussions and demonstrate your proactive approach to the role.
We think you need these skills to ace Public Policy Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Public Policy Director position. Understand the key responsibilities and required skills, especially those related to policy and regulatory issues in the telecoms industry.
Tailor Your CV: Customise your CV to highlight relevant experience in public policy, consumer protection, and fraud prevention. Use specific examples that demonstrate your ability to work on complex policy issues and your understanding of telecoms and Internet technologies.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for the role and the mobile industry. Mention your previous interactions with GSMA or similar organisations, and explain how your skills align with the company's goals in combating scams and fraud.
Showcase Communication Skills: Since excellent oral and written communication skills are crucial for this role, ensure that your application materials are well-written and free of errors. Consider including a brief example of how you've effectively communicated complex issues in the past.
How to prepare for a job interview at GSMA LLC
✨Understand the Policy Landscape
Familiarise yourself with current public policy issues in the telecoms industry, especially those related to fraud and scams. Being able to discuss recent developments and their implications will demonstrate your expertise and commitment to the role.
✨Showcase Your Communication Skills
Prepare to articulate complex policy issues clearly and concisely. Practice explaining your previous experiences in a way that highlights your ability to communicate effectively with diverse stakeholders, as this is crucial for the role.
✨Demonstrate Team Collaboration
Be ready to share examples of how you've successfully worked in cross-cultural teams. Highlight your experience in building consensus among different stakeholders, as this will be key in supporting the advocacy strategy.
✨Prepare Thought Leadership Insights
Think about how you can contribute to scam and security thought leadership content. Prepare insights or ideas that align with GSMA's goals, showing that you're proactive and ready to add value from day one.