At a Glance
- Tasks: Manage customer renewals and drive success for GSMA Intelligence subscriptions.
- Company: Join a dynamic team at GSMA Intelligence in London.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer success and career advancement.
- Why this job: Make a real impact on customer retention and revenue while developing your skills.
- Qualifications: Strong communication skills and commercial awareness are essential.
The predicted salary is between 35000 - 45000 £ per year.
Department: Sales Team: GSMA Intelligence Location: London Position type: Contract until December 31st 2026
Job Overview
This is an opportunity to take ownership of a portfolio of existing GSMA Intelligence subscription customers and make a direct, measurable impact on recurring revenue and customer retention.
You will join a growing commercial team that has evolved from a single role into a team of four, with this hire focusing on renewals and customer success.
The role will have clear ownership of renewals and customer success, while working closely with colleagues focused on new business, sales operations and wider commercial growth.
Responsibilities
- Manage customers through the renewal journey, understanding the value they receive from GSMA Intelligence, identifying risks early and helping customers build a clear case for continuing their subscription.
- Combine commercial account management with customer success, using engagement, adoption and business outcomes to support confident renewal conversations.
- Independently manage standard renewals from initial customer engagement through to commercial completion, including value reviews, proposals, pricing discussions, procurement coordination and internal forecasting.
- Identify opportunities to expand relationships through additional users, products or services where these genuinely support the customer’s objectives.
- Maintain an accurate forecast and progress each opportunity through to completion, ensuring revenue retained and at‑risk customers recovered.
- Collaborate with analysts, product specialists, finance, legal and the wider GSMA to resolve customer needs and ensure a smooth renewal process.
Qualifications & Skills
- Commercial Awareness: Understand subscription value, revenue retention, pricing, renewal risk and when an expansion or concession is commercially appropriate.
- Delivery Success: Own a renewal portfolio, maintain momentum and progress opportunities through customer discussions, procurement and contracting to completion.
- Communication: Explain GSMA Intelligence clearly, run effective customer conversations, write strong commercial messages and translate usage into meaningful business value.
- Stakeholder Management: Coordinate users, budget holders, procurement, legal and internal GSMA teams, building relationships beyond a single contact.
- Influence: Help customers recognise the value received, build internal support for renewal, handle objections and secure commercial commitment without formal authority.
EEO Statement
We strive to offer a meaningful and inclusive application experience for all candidates.
Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact
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Sales Executive, GSMAi in London employer: GSMA LLC
GSMA LLC is an exceptional employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote work alongside in-office collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills while supporting a dynamic Leadership Team in a vibrant London setting. The company fosters a culture of open communication and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive, GSMAi in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive, GSMAi at GSMA LLC, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GSMA LLC. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive, GSMAi. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive, GSMAi in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GSMA LLC:When writing your cover letter, make sure to tailor your message specifically for GSMA LLC. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GSMA LLC
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GSMA LLC that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GSMA LLC that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GSMA LLC’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
