Department: Marketing Location: London (Hybrid 2 - 3 days in the office) Position type: Up to 12 months fixed term contract from October 2026
What the hiring manager says
As an Executive Assistant, you are responsible for providing one to one support to your dedicated Leadership Team member. Your remit will cover a variety of tasks such as diary management, complex travel management, team management and support, event organisation and many other adhoc tasks. You are an expert in C-level executive support and an example of professionalism to the highest degree. You have a thorough understanding of the GSMA vison and values as well as understanding the priorities for the industry.
About the role
Management of the CMO’s diary including appointment scheduling and prioritization, trip planning , meeting arrangements, under time pressure while maintaining appropriate flexibility Maintaining an accurate and detailed calendar for the CMO, logging and assessing priority of incoming scheduling requests, re-scheduling meetings upon request, proactively communicating changes, and anticipating and responding to scheduling conflicts Supporting with the logistics and arrangements for committee, board and other meetings with EA group Making travel arrangements and creating detailed travel itineraries Collaborating with other Executive Assistants and business support successfully to coordinate schedules across the Leadership Team (LT) Liaising with other key departments within the company, such as HR and Finance Liaising with external stakeholders Reviewing and completing expenses and reconciling these to budget Drafting internal and external communications and correspondence on behalf of CMO Compiling meeting briefs to ensure CMO has necessary background information for meetings including details on participants, the organization(s) and the key issues to be discussed Attending and travelling to global meetings, where you will support the activities of the CMO and the GSMA.
About you
Professional and discreet Ability to navigate complex social and corporate situations with ease Exceptional written and verbal skills Working knowledge with full Microsoft suite of products including Word, Powerpoint and Excel Good eye for detail The ability to persuade and motivate multiple C-level stakeholders. A track record of positive interaction with senior management and execution of identified actions Values teamwork and seeks to make things happen.
About your skills
Communication Stakeholder management Teamwork Delivery Influence
Worker type Employee
Contract type Fixed Term Contract (Fixed Term)
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
About the GSMA
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays’ biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry’s focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world’s largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at gsma.com.
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Executive Assistant to Chief Marketing Officer in London employer: GSMA LLC
The GSMA is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee development, generous holiday allowances, and a focus on diversity and inclusivity, the GSMA ensures that its team members thrive both personally and professionally. The hybrid working model and architect-designed offices further enhance the work-life balance, making it an ideal place for those looking to make a meaningful impact in the mobile technology sector.
