At a Glance
- Tasks: Coordinate operations for impactful mobile development programmes and ensure smooth delivery.
- Company: Join a dynamic team focused on international development and digital innovation.
- Benefits: Hybrid working, diverse teams, and hands-on experience in a global environment.
- Other info: Exciting opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Make a real difference while gaining valuable skills in project management and stakeholder engagement.
- Qualifications: Experience in operations, project management, and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
Location: London (hybrid working)
This role sits in the operations of Mobile for Development programmes – ensuring activities are well coordinated and run smoothly to deliver meaningful impact. It’s a great opportunity to build experience across two high impact programmes, working with diverse teams and gaining exposure to all aspects of programme delivery.
About the Role
The Assistant Operations Manager role will be an exciting opportunity for an individual with a passion for international development and the role of digital innovation in driving.
The role reports to the Senior Operations Manager (M4H), who leads on operational management.
As an Assistant Operations Manager, you will be responsible for the following:
- Any other duties commensurate with level as requested by the Senior Operations Managers.
The ideal candidate will demonstrate the following skills and experience:
- Demonstrable operations and project management experience, ideally within donor-funded projects with ability to manage multiple.
- Experience supporting budgeting, forecasting and financial processes.
- Strong stakeholder management skills, including the ability to work effectively across teams and manage upwards.
- Flexibility and ability to adapt to respond to changing requirements and priorities.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team, supporting other team members in a busy global environment, across several different geographical locations.
- Proficiency using MS Office (i.e. Word, Excel, PowerPoint, Teams) and experience with project or grant management systems.
This is a hands-on role requiring a pro-active, self-motivated individual.
About your Skills
Across the diversity of roles at GSMA, there are core capabilities that all GSMA staff need. For this role, five key capabilities required are:
- Coordination: Fundamental to ensuring activities are well coordinated and delivered effectively. Requires the ability to manage competing priorities, track deliverables and reporting requirements, and maintain accurate documentation and oversight across multiple workstreams.
- Communication: Critical to effective coordination and collaboration. Requires clear and professional verbal and written communication skills, with the ability to convey information concisely, prepare reports, and engage confidently with different audiences. Important in a fast-paced and evolving environment. Requires the ability to adapt quickly to changing priorities, manage multiple demands simultaneously, and respond proactively while maintaining attention to detail.
- Collaboration: Central to successful programme delivery. Requires the ability to work collaboratively across cross-functional and geographically dispersed teams, build positive working relationships, and contribute proactively to shared objectives.
- Stakeholder Management: Fundamental to the success of the programmes. Requires the ability to build strong relationships with stakeholders at all levels, ensuring requirements, timelines and actions are understood and communicated effectively through to completion. Able to manage expectations professionally, follow up on actions and escalate issues appropriately to support successful programme delivery.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact.
Assistant Operations Manager in London employer: GSMA LLC
At GSMA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our hybrid working model supports a healthy work-life balance while providing opportunities for professional growth through exposure to impactful international development programmes. Join us to be part of a diverse team dedicated to making a meaningful difference in the world through digital innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in operations or international development. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its programmes. Understand their impact and be ready to discuss how your skills can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to convey your ideas clearly is crucial. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Assistant Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operations and project management experience, especially if it's related to donor-funded projects. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for international development and digital innovation. Tell us why you're excited about this role and how your background makes you a perfect fit. Keep it engaging and personal!
Showcase Your Communication Skills:Since communication is key for this role, make sure your application is clear and professional. Use concise language and structure your documents well. We love seeing candidates who can convey information effectively, so let your writing reflect that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you'll find all the details you need about the role and our company culture there!
How to prepare for a job interview at GSMA LLC
✨Know Your Programmes
Before the interview, dive deep into the Mobile for Development programmes. Understand their goals, challenges, and recent achievements. This will not only show your genuine interest but also help you articulate how your skills can contribute to their success.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples from your past experiences where you've successfully managed projects or operations. Highlight your ability to juggle multiple priorities and how you’ve kept everything on track, especially in donor-funded projects.
✨Master Stakeholder Management
Prepare to talk about your experience in building relationships with stakeholders. Think of instances where you’ve effectively communicated with different teams or managed upwards. This is crucial for the role, so have a few solid examples up your sleeve.
✨Demonstrate Flexibility and Adaptability
In a fast-paced environment, being adaptable is key. Share stories that illustrate how you’ve responded to changing requirements or priorities in previous roles. This will show that you can thrive in dynamic situations, which is essential for this position.
