Conference Content Manager in City of London

This role offers a unique opportunity to join a team that plays a pivotal role in shaping and executing the world’s leading trade shows, among other premium events spread across the globe. Operating in the fast-paced, deadline-driven world of events, you’ll be at the heart of delivering exceptional, industry-leading conferences that set the standard for excellence.

You will have the opportunity to help shape the content for the most influential connectivity event, MWC Barcelona! Our team is highly collaborative, and working together under pressure, especially onsite at events, is essential to our success. A positive attitude, excellent interpersonal skills, and a cool-headed approach to managing multiple moving parts are key traits we value. Additionally, superior organisational skills are essential to thrive in this role.

The Conference Content Team is responsible for researching, creating, and delivering compelling agendas for 8 to 10 industry leading events around the world, annually. Events range from 200 to over 100,000 attendees. The complexity and expectations of these events vary, but one constant remains, the successful delivery of these events is critical to the experience of attendees, exhibitors, and speakers alike.

As a key player in the GSMA's premium portfolio of global events, the Conference Content Team shapes the narrative and purpose of each event. We are responsible for crafting a clear and engaging storyline that resonates with diverse audiences while curating a lineup of world-class speakers. This ensures that each event not only delivers value but is also positioned as an unmissable opportunity within the industry. The team dynamic varies depending on the event size, ranging from small, tight-knit groups to large teams of 30 to 40 people for large-scale events. Collaboration, creativity, and attention to detail are at the heart of everything we do.

As a Conference Content Manager, you will play a crucial role in shaping the content of our events through thorough market research, creative content development, and strategic programme creation. You will be responsible for delivering innovative conference formats that engage and inspire audiences.

A key part of the role will be the coordination of all speaker-related activity. You will manage communication with contributors, oversee briefing and onboarding, maintain meticulous records, and ensure a smooth end-to-end experience for every participant. You will also handle scheduling, session logistics, and the timely delivery of all required materials. From early development through to final execution, you will maintain ownership of your conference’s content and associated processes, working closely with internal teams to keep workflows efficient and well organised.

The ideal candidate will be highly structured, detail-orientated, comfortable managing complex information, and confident in maintaining strong professional relationships with internal and external stakeholders.

You’ll bring experience in conference production and a history of helping to deliver well-organised, high-quality events. A good grasp of the technology landscape is essential, and any background in telecoms will give you a distinct edge. Clear, confident communication is second nature to you! Whether you’re writing session briefs, reporting on progress, or speaking with senior contributors. You’re equally at ease presenting to executives and working closely with internal teams.

You’re highly organised, comfortable juggling several events at once, and adept at managing deadlines without losing sight of the detail. Strong Microsoft Office skills are a must, along with the ability to pick up new tools quickly. Collaboration comes naturally, and you enjoy building productive relationships with colleagues and speakers alike. You take a proactive, solutions-led approach, stay calm under pressure, and bring a positive outlook, ideally with a good sense of humour along the way!

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

• Passionately driven: We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
• Insightful leaders: We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
• Stronger together: We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.