At a Glance
- Tasks: Lead change management activities and support project success through effective communication.
- Company: Dynamic organisation focused on innovative project delivery in a hybrid working environment.
- Benefits: Competitive pay, flexible working options, generous holiday allowance, and development opportunities.
- Other info: Join a diverse team and enjoy a meaningful career with growth potential.
- Why this job: Make a real impact by embedding change management principles across exciting projects.
- Qualifications: Experience in change management and excellent communication skills are essential.
The predicted salary is between 59576 - 70089 £ per year.
Department: Project Services | Location: London (hybrid working) | Position type: Contract role until the end of December 2026
About the Role
As a Change Manager in the Project Services team, you will support the delivery of GSMA projects by providing change management expertise. You will work closely with Project Managers, Change Managers and the PMO to maximise project success and embed change management principles across the organisation.
Responsibilities
- Lead change management activities, using tools and processes to maximise adoption of the change.
- Perform impact assessments across projects and collaborate with the Project Manager to integrate change management activities into the project plan.
- Develop and execute communication and engagement plans to inform, engage and educate stakeholders and impacted employees in line with project objectives.
- Support Project Managers in managing change throughout the project life cycle.
- Develop training plans as needed and work with the project team and the GSMA People Development team to deliver training.
- Define and track success measures of change activities.
- Provide information and support to the Head of Project Services.
- Work effectively alongside the Project Services PMO, supporting best practice and maintaining change management standards.
- Play an active role in ensuring good stakeholder communications from the project team.
- Advocate for embedding change management principles across the GSMA.
Qualifications
- Solid understanding of the way people go through change and the change process.
- Experience with change management principles, methodologies and tools.
- Experience delivering training and change activities as part of projects and programmes.
- Excellent written and verbal communication skills.
- Good attention to detail and the ability to use plain English in communications.
- Ability to use a range of communication methods effectively, including email, instant messaging, telephone and face‑to‑face conversation.
- High aptitude for stakeholder identification and management.
- Effective networking skills across new colleagues or departments and locations.
- Basic understanding of project management practices, processes, tools and project lifecycle phases (waterfall, agile, or other delivery methods).
- Experience working in an international and cross‑cultural environment is beneficial.
- Willingness and confidence to present in team meetings.
- Good office IT skills, including Microsoft Office (Outlook, Word, Excel), SharePoint and Teams.
- Change Management certification or equivalent experience desirable.
Benefits
- Competitive compensation and benefits package.
- Flexible working, including hybrid and remote options.
- Access to learning and development opportunities.
- Generous holiday allowance and additional days off for professional development.
We strive to offer a meaningful and inclusive application experience for all candidates.
Change Manager employer: GSMA LLC
As a Change Manager at GSMA in London, you will join a dynamic and inclusive work culture that prioritises employee growth and development. With flexible hybrid working options, competitive benefits, and a commitment to embedding change management principles, GSMA offers a rewarding environment where your expertise can truly make an impact on global projects. You'll have access to extensive learning opportunities and generous time off for professional development, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager
✨Leverage Your Network
Tap into your existing network in corporate circles—friends, former colleagues, or even acquaintances from industry events. A temporary role often isn't widely advertised, so having someone inside a company like GSMA LLC can give you the inside scoop or even a referral.
✨Stay Alert for Short-term Opportunities
Many corporate leadership roles are filled during peak business cycles or project launches. Keep your eyes peeled for announcements or staffing needs from companies like GSMA LLC; they might be looking for temporary support during busy times.
✨Showcase Your Flexibility
In temporary roles, adaptability is key. When you're chatting with potential employers, emphasise your ability to quickly adjust to new challenges and demands. Highlight specific instances where you've successfully managed change or stepped into new projects on short notice.
✨Join Corporate Management Forums
Get involved in online corporate management forums or local business groups. Networking in these spaces can help you discover temporary opportunities as well as gather insights about industry trends. Plus, being active in these communities can help you establish yourself as a knowledgeable candidate when applying to places like GSMA LLC.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Highlight Your Leadership Experience:For a role in corporate leadership management, it’s crucial to emphasise your past leadership experiences. Mention specific projects where you led teams or initiatives, detailing the outcomes and skills you developed. This shows that you understand what it takes to guide a team and deliver results.
Show Your Adaptability for Temporary Roles:Since this is a temporary position, employers will be looking for someone who can hit the ground running. In your cover letter, explain why you're interested in a temporary role at GSMA LLC and how your previous experience equips you to adapt quickly to new challenges.
Include Relevant Certifications:If you have any certifications in project management, team leadership, or similar areas, definitely include them in your CV. These credentials can set you apart from other applicants, showing you’re not just qualified but also committed to your professional growth.
Tailor Your CV to the Company Culture:Take some time to research GSMA LLC's values and leadership style. Adjust your CV language and examples to reflect their culture, demonstrating that you're not only a good fit for the job itself but for the organisation as a whole. This adds a personal touch that can really make your application stand out.
How to prepare for a job interview at GSMA LLC
✨Show Off Your Leadership Stories
For a temporary role in corporate leadership management, we want to hear your stories! Think of specific examples where you’ve led teams or projects successfully, particularly under tight deadlines or challenging situations. This isn't just about what you did, but how your actions positively impacted the team or the business.
✨Be Ready for Situational Questions
Expect situational interview questions where you'll need to demonstrate your problem-solving and decision-making skills. Think of common scenarios in corporate settings, like managing a conflict or implementing a new strategy, and practice articulating your thought process and outcomes. This will help show off your ability to navigate corporate complexities.
✨Talk Strategy, Not Just Tasks
In a temporary leadership role, understanding the bigger picture is crucial. Brush up on strategic management principles and be prepared to discuss how you can quickly adapt and contribute to the company's objectives. Consider how you would initiate change or drive efficiency within a limited time frame—this will show that you're ready to hit the ground running!
✨Demonstrate Flexibility and Adaptability
Given the temporary nature of this position, we need to see how adaptable you are! Think of examples where you've had to adjust your leadership style or approach based on team dynamics or company culture. We want to know how you can blend in quickly while still making an impact during a short-term engagement.
