At a Glance
- Tasks: Lead the strategy for mobile industry trust solutions and drive impactful initiatives.
- Company: Join GSMA, a leader in mobile innovation and digital transformation.
- Benefits: Competitive pay, flexible working, generous holidays, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Shape the future of digital trust in a fast-paced, global environment.
- Qualifications: Senior leadership experience in identity or digital trust, with strong communication skills.
The predicted salary is between 80000 - 100000 € per year.
Department: Technology
Team: GSMA Foundry and Connected Industries
Location: London (hybrid working)
Position type: Contractor (Inside IR35)
About the Team
The Enterprise Market Opportunity Business solutions with mobile technologies will represent 2/3 of projected operator revenue growth over the next five years, a $1 trillion market opportunity growing at 14% annually. The Connected Communities team drives cross-industry collaboration, which is vital for creating high-value business solutions. Established in 2020, the team comprises nine integrated communities that align with GSMA’s wider framework:
- Three vertical-focused communities—deepening market insight in key sectors: Manufacturing and Production, Fintech and Commerce, and Smart Mobility
- Six technology-focused communities—accelerating innovation and unlocking market opportunities: Identity and Data, 5G Futures, Internet of Things, Mobile AI, Non-Terrestrial Networks, and Open Gateway
The team’s mission is to help the mobile ecosystem forge relationships, understand sector requirements, develop tailored solutions, and unlock new streams of revenue.
About the Role
The mobile industry is uniquely placed to address identity challenges driving digital safety and trust. The Trust Proposition Director will lead GSMA’s strategy to strengthen and scale the mobile industry’s trust proposition. The role will shape market direction and accelerate adoption of mobile-enabled solutions across multiple sectors in the areas of user identity, user authentication, enterprise identity validation and broader digital trust services.
Key responsibilities include:
- Strategic Leadership – Set the vision and strategic direction for the Trust Proposition, defining priorities and long-term industry outcomes to drive adoption at scale.
- Delivery and Execution – Own the definition and oversight of trust-related initiatives, driving towards impactful outcomes.
- Cross-Industry Collaboration – Lead senior cross-industry engagement that shapes the proposition, builds alignment across key stakeholder groups, and strengthens GSMA’s position with mobile operators, technology and commercial partners, market analysts, policymakers and non-governmental organisations.
About You
- Significant senior leadership experience in identity, digital trust or digital transformation within telecoms, financial services, or an identity solution provider.
- Deep understanding of the Customer Identity and Access Management market, with the ability to translate market developments into strategic direction and proposition priorities.
- Exceptional communication skills and executive presence, with the ability to frame complex trust and identity topics for senior technical, commercial and policy audiences.
- Strong strategic understanding of network APIs, mobile identity and anti-fraud initiatives, enterprise identity verification across channels, and the ability to direct specialist contributors where deeper expertise is required.
- Strong understanding of how mobile network capabilities address enterprise identity and trust challenges and of carrier-based identity validation processes and their market relevance.
- Track record of leading major transformation programmes or industry-wide initiatives, with experience aligning diverse stakeholders around a common strategic agenda.
- Highly developed stakeholder management and influencing skills, with credibility at C-level and the ability to engage policymakers, industry bodies and cross-sector partners.
- Strong cultural awareness and judgement, with the ability to lead effectively in a global membership organisation spanning multiple markets and stakeholder perspectives.
- Willingness for some global travel as required to represent GSMA and build senior stakeholder relationships.
About your Skills
- Strategic Communication – crucial so as to position the trust proposition clearly and credibly for senior audiences with varying levels of understanding of identity, trust and the mobile ecosystem.
- Leadership – critical in order to define vision, set direction and establish thought leadership that advances adoption of mobile-enabled trust services.
- Agility – essential, so as to evolve the proposition and delivery approach in response to market developments, member priorities and the wider digital trust landscape.
- Influence – needed, to build alignment, secure commitment and shape industry action among senior stakeholders across members, partners and external organisations.
- Delivery – important, to translate strategy into a focused roadmap and ensure momentum through GSMA and external engagement opportunities.
Contract type Short term Contractor
Worker type Contingent Worker
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
- Passionately driven – We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
- Insightful leaders – We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
- Stronger together – We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
Trust Proposition Director in London employer: GSM Conference Services
At GSMA, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. Located in London, our hybrid working model provides flexibility while you engage in meaningful projects that shape the future of the mobile industry. With competitive benefits, generous professional development opportunities, and a commitment to diversity and well-being, we empower our employees to thrive and make a significant impact in the rapidly evolving digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Trust Proposition Director in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that Trust Proposition Director role.
✨Show Off Your Expertise
When you get the chance to chat with potential employers, don’t hold back! Share your insights on digital trust and identity management. This will not only showcase your knowledge but also demonstrate your passion for the field.
✨Tailor Your Approach
Every conversation is an opportunity! Make sure to tailor your discussions to highlight how your experience aligns with the GSMA’s mission. Show them you understand their goals and how you can help achieve them.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GSMA team.
We think you need these skills to ace Trust Proposition Director in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in identity, digital trust, and telecoms. We want to see how your background aligns with the Trust Proposition Director role, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills:This role is all about strategic leadership, so be sure to emphasise your experience in leading major transformation programmes. We’re looking for examples of how you’ve influenced stakeholders and driven initiatives in your previous roles.
Communicate Clearly:Your application should reflect your exceptional communication skills. Use clear and concise language to explain complex topics related to identity and trust. Remember, we want to see how you can frame these issues for diverse audiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GSM Conference Services
✨Know Your Stuff
Make sure you have a solid understanding of the identity and digital trust landscape, especially within telecoms. Brush up on key trends, challenges, and innovations in the sector. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your strategic leadership experience. Think about times when you've successfully led cross-industry collaborations or major transformation programmes. Be ready to discuss how you can set a vision and drive adoption at scale.
✨Communicate Clearly
Practice framing complex topics in a way that's easy to understand. You’ll need to communicate effectively with senior stakeholders who may not have a technical background. Use clear, concise language and avoid jargon where possible.
✨Engage with Their Values
Familiarise yourself with GSMA's values and culture. Be prepared to discuss how your personal values align with theirs, particularly around diversity, collaboration, and innovation. Showing that you resonate with their mission can set you apart from other candidates.
