At a Glance
- Tasks: Drive digital inclusion for underserved communities through impactful insights and research.
- Company: Join GSMA, a leader in mobile development with a focus on social impact.
- Benefits: Competitive pay, flexible working, generous holidays, and professional growth opportunities.
- Other info: Be part of a diverse team dedicated to meaningful change in emerging markets.
- Why this job: Make a real difference in the world by empowering underserved populations with mobile technology.
- Qualifications: Passion for digital inclusion, strong communication skills, and research expertise.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, United Kingdom
Position type: Contractor - inside IR35 - until 31st March 2027
What the hiring manager says
This role is a great opportunity for someone who is passionate about driving digital inclusion for underserved members of society in low- and middle-income countries in a way that is both commercially sustainable and socially impactful. The role offers an exciting and varied mix of projects and industry engagement focused on addressing the key barriers to digital inclusion. This role sits within a team of passionate and ambitious people that deliver meaningful impact at scale.
About the Team
GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets. The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets.
About the Role
The Senior Insights Manager will bring together data and insights to inform action to increase digital inclusion for underserved population groups; support research and evaluation studies; shape and deliver thought leadership pieces; produce best-in-class succinct case studies and briefs on key themes, such as mobile digital skills and handset affordability; and be involved in sharing these insights with stakeholders.
Key roles and responsibilities include:
- Bringing together data, insights and/or learnings from partner engagements in an easy to understand, compelling and actionable way to inform industry and policy action.
- Producing high quality case studies highlighting successful initiatives and learnings as well as briefs or blogs on key topics including affordability, digital skills, gender inclusion and disability inclusion.
- Supporting robust research and evaluation studies across a range of markets.
- Engaging with the mobile industry and key stakeholders to provide advisory services on opportunities to advance and scale commercially sustainable impact through mobile internet adoption and use.
- Work effectively with other members of the Connected Society and Connected Women team and other Mobile for Development programmes on shaping and delivering relevant insights.
About You
The right candidate will take an evidence-based approach to produce impactful thought leadership content and support our engagement with stakeholders to drive action and learning. You will be excited to join a diverse team that shares a passion for the ways mobile technology can empower underserved populations, including women. You must have the right to work in the UK.
Capabilities: You will have most or all of the following:
- Thematic understanding: Genuine interest in, and enthusiasm for, driving mobile internet adoption and use in low-and middle-income markets including understanding the commercial and social benefits that are presented by doing this.
- Knowledge of key issues and the barriers facing underserved populations in accessing and using mobile internet. Experience of working with underserved populations in emerging markets is highly desirable.
- Commercial experience, ideally within or for the telecoms industry (e.g. as a management consultant, as part of a research agency) is highly desirable.
- Research expertise: Experience and familiarity with different research and evaluation methods and projects. Capacity to draw on and triangulate a wide range of data sources to provide key and actionable insights for a range of stakeholders including mobile operators and policy makers.
- Communication: Fluent and compelling written and oral communications skills, particularly in English. Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Ability to synthesise thought leadership deliverables into succinct key messages, and to create bespoke, structured storylines tailored for different audiences and objectives.
- Relationship management, teamwork and collaboration: Experience establishing and managing productive senior client relationships. Experience of delivering results both through individual contribution and through culturally diverse, collaborative teams. A team player, happy to work in large multi-disciplinary groups, be flexible, and support and input into their work. Excellent cultural awareness and a desire to work with teams around the world. Willingness to travel internationally, including to emerging markets.
Personal qualities
A self-starter, highly motivated to develop initiatives and drive them through to completion, who is able to work independently with an entrepreneurial, creative, can-do orientation. Conscientious, with high personal standards and attention to detail.
Contract type: Short term Contractor
Worker type: Contingent Worker
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
- Passionately driven: We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
- Insightful leaders: We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
- Stronger together: We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
Senior Insights Manager, Connected Women & Connected Society in London employer: GSM Conference Services
At GSMA, we are committed to driving digital inclusion and empowering underserved populations through innovative mobile solutions. Our London-based team thrives in a dynamic and inclusive work culture that values diversity, offering exceptional learning and development opportunities alongside competitive benefits. Join us to make a meaningful impact while enjoying a flexible work environment that prioritises your well-being and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Insights Manager, Connected Women & Connected Society in London
✨Get Involved in Local Volunteering
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Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
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When you spot a temporary role at GSM Conference Services that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Senior Insights Manager, Connected Women & Connected Society in London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at GSM Conference Services. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for GSM Conference Services.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at GSM Conference Services!
How to prepare for a job interview at GSM Conference Services
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of GSM Conference Services resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Senior Insights Manager, Connected Women & Connected Society position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
