GSK is seeking an experienced Major Incident Manager to lead end-to-end response for P1 and high-priority incidents within the Digital & Tech Command Centre. You will coordinate resolver teams, provide clear, timely updates to senior stakeholders, and drive improvements in detection, engagement and restoration times.
As a senior member, you will mentor colleagues, manage shift rotas, and contribute to CSI initiatives, with a focus on leveraging AI-enabled monitoring and automation to shorten
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Senior Major Incident Commander (P1) — 24x7 Tech Ops employer: GSK
GSK is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Stevenage. With a strong commitment to employee growth, you will have access to extensive development opportunities while working on groundbreaking medicine projects. The hybrid work model and future relocation to Cambridge provide a unique advantage, ensuring a vibrant environment for both personal and professional advancement.
