Product Director - Chief Medical Officer

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. It aims to positively impact the health of 2.5 billion people by the end of the decade through innovation in specialty medicines and vaccines, focusing on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases.

The role

The Product Director sits within R&D and Medical Affairs Digital and Tech (RDM DT) and acts as the strategic technology business partner to GSK's Office of the Chief Medical Officer (OCMO). The role carries single-point accountability for all technology delivery to OCMO business partners, covering a global portfolio that spans Clinical Trial Transparency, Global Publications, Research Disclosure, Grants and Donations, and Managed Access. It reports to the Senior Product Director, Evidence Presentation and Regulatory, and has no direct reports, leading instead through influence across cross-functional and vendor teams.

What you would do

• Partner with OCMO leadership as the single point of accountability for technology delivery, co-creating strategy as a technology leader and framing problems around real business needs.
• Own the product vision and roadmap across the OCMO portfolio, aligned to the RDM DT integrated strategy, with North Star metrics cascaded into product OKRs and paired with leading indicators.
• Shape and sequence investment using commercial acumen and portfolio-level prioritisation; build the case for major investments and lead funding approvals, forecasting and financial governance.
• Deliver strategic transformation end to end, managing milestones, budget, quality and benefit realisation, and using data to decide when to pivot, persevere or stop.
• Keep the in-life product estate stable and compliant, owning the essential-maintenance strategy and funding, and managing controlled transitions into operational support models.
• Own technology trade-offs with architects and engineers, including build-vs-buy and technical-debt decisions, and pilot emerging technology where it creates value.
• Champion responsible, AI-native ways of working, including AI-enabled document redaction and anonymisation and AI-assisted discovery, validating AI outputs in regulated contexts (GxP, IHD, access) and actively managing AI risk.
• Embed quality, risk and compliance by design across GxP, CSV, privacy, cybersecurity and AI governance, including in third-party delivery, and chair risk and compliance reviews for the OCMO product area.
• Manage strategic partners and vendors on outcomes, owning performance against SLAs, budget and contract compliance, and challenging partners to deliver AI-driven acceleration and cost savings.
• Build trusted partnerships and lead through influence, aligning senior stakeholders, representing the portfolio at senior governance forums, and mentoring junior Product Owners and colleagues.

What they are looking for

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Life Sciences or a related discipline.
• Considerable experience in technology delivery, product or portfolio leadership, including leading global product portfolios or programmes in pharmaceuticals, life sciences or another regulated industry.
• Proven senior business partnering experience as a trusted technology adviser who co-creates strategy with business leaders and influences without formal authority.
• Track record of setting outcome-based product vision and roadmaps, with accountability for business cases, investment approvals, forecasting and value realisation.
• Proven delivery and operation of GxP-validated systems, including computer system validation (CSV), data privacy and regulatory compliance.
• Experience managing multiple vendors, managed service providers and system integrators on outcome-based contracts and SLAs.
• Experience with Agile/SAFe, DevOps and product operating models, including the move from project to product delivery.
• Demonstrable AI fluency: responsible, hands-on use of AI in your own work and in products, including validating outputs and managing AI risk.
• (Preferred) Master's degree or MBA in Computer Science, IT Management, Business Administration or Life Sciences.
• (Preferred) Domain knowledge of clinical trial disclosure and transparency, publications or medical affairs.
• (Preferred) Experience applying data, analytics, AI and automation to regulated content such as document redaction and anonymisation.
• (Preferred) Experience mentoring or coaching colleagues to build their capability.
• (Preferred) Certifications such as SAFe (e.g. POPM), ITIL, PMP/PRINCE2 or equivalent.

Working arrangements

The role is based at GSK HQ in London, United Kingdom, with a global remit. It operates on a hybrid basis (remote and on-site).