At a Glance
- Tasks: Coordinate medical operations and improve processes for better healthcare delivery.
- Company: Join Haleon, a purpose-driven consumer health company with trusted brands.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Exciting career growth in a supportive and diverse environment.
- Why this job: Make a real impact in healthcare while working with a dynamic team.
- Qualifications: Degree in science or healthcare, strong organisational skills, and teamwork experience.
The predicted salary is between 37800 - 46200 £ per year.
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the Role
The Medical & Scientific Operations Coordinator is part of the Medical & Scientific Operations team and reports to the Medical & Scientific Operations Director. This role is responsible for coordinating the operational delivery, governance and continuous improvement of the Supported Studies process and Global Medical Information process globally. The role supports consistent, compliant and efficient ways of working, partners closely with Medical & Scientific Affairs and Global Consumer Relations teams and external suppliers and manages a third-party team of four.
Role Responsibilities
- Coordinate the end-to-end operational delivery of the Supported Studies process, ensuring activities are progressed efficiently, documented appropriately and managed in line with relevant policies, standards and governance requirements.
- Support the day-to-day operation and continuous improvement of the Global Medical Information process, helping to ensure timely, accurate and consistent handling of medical information activities and related stakeholder questions.
- Manage, guide and develop a team of four third-party FTEs, setting clear priorities, monitoring workload and performance, supporting issue resolution and ensuring the team delivers a high-quality service.
- Act as an operational point of contact for Supported Studies and Global Medical Information, building strong relationships with global and local stakeholders and helping colleagues navigate the processes in a clear and practical way.
- Partner with internal functions and external suppliers to support smooth operational delivery, timely decision-making, governance adherence and escalation of issues where needed within the team remit.
- Identify opportunities to simplify ways of working, reduce unnecessary complexity, improve user experience and strengthen process consistency without compromising compliance or scientific quality.
- Maintain process documentation, guidance, templates, trackers and reporting outputs, ensuring they remain clear, current and useful for the teams who depend on them.
- Support additional Medical & Scientific Operations priorities as needed, including process improvement, governance activities, reporting, stakeholder support or other operational initiatives that enable the wider team to deliver efficiently and compliantly.
Why You?
Basic Qualifications
- Scientific or healthcare-related education, degree or equivalent experience, with an interest in how science is used to support medical decision-making, evidence generation and responsible communication.
- Strong organisational skills and attention to detail, with the ability to manage multiple activities, follow agreed processes and keep work moving with minimal supervision.
- Ability to manage relationships and work effectively with a range of global and local stakeholders, including R&D, Medical and Scientific Affairs, Legal and Compliance, Procurement, Finance and external partners.
- Experience coordinating work through others, managing suppliers, contractors, third-party teams or shared service partners, or clear readiness to step into this type of coordination role.
- A practical mindset and genuine interest in simplifying processes, improving how work gets done and making complex requirements easier for stakeholders to follow.
Preferred Qualifications
- Experience working in Medical, Scientific, Healthcare, Pharmaceutical, Consumer Healthcare, Life Sciences, Clinical Operations, Medical Information or a similarly regulated environment.
- Strong stakeholder management skills, with the ability to work effectively across global, cross-functional and culturally diverse teams.
- Excellent planning, organisation and project management skills, with the ability to manage multiple priorities simultaneously.
- Strong communication and facilitation skills, with the ability to deliver training, develop guidance materials and influence stakeholders.
- Continuous improvement mindset with experience identifying opportunities to simplify and optimise processes.
- High attention to detail, strong problem-solving capability and a proactive, customer-focused approach to service delivery.
Location: Bankside, London
Medical & Scientific Operations Coordinator employer: Gsk
GSK is an exceptional employer located in Greater London, offering a dynamic and inclusive work environment that fosters innovation and collaboration. As a Senior FinOps Product Manager, you will have the opportunity to drive impactful projects while benefiting from robust employee growth opportunities and a culture that values diverse perspectives. With a commitment to professional development and a focus on agile methodologies, GSK empowers its employees to thrive in their careers while contributing to meaningful advancements in cloud financial management.
StudySmarter Expert Advice🤫
We think this is how you could land Medical & Scientific Operations Coordinator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Gsk.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Gsk.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Gsk, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical & Scientific Operations Coordinator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Gsk.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Gsk.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Gsk. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Gsk. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Gsk
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Gsk’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
