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- Tasks: Lead investigations and implement solutions to improve quality and safety in life sciences.
- Company: Join GSK, a leading company dedicated to transforming health through science and technology.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and flexible hybrid working options.
- Why this job: Make a real impact on patient health while growing your career in a supportive environment.
- Qualifications: Degree in life sciences or engineering with experience in quality management and CAPA.
- Other info: Be part of a culture that values diversity, inclusion, and professional development.
The predicted salary is between 43200 - 72000 £ per year.
You will lead Root Cause Investigation (RCI) and Corrective and Preventive Action (CAPA) activities across research and development and related functions. You will work closely with quality, safety, clinical and regulatory to resolve complex issues and reduce future risk. We value clear thinkers who listen, influence with empathy, and drive practical, data-led solutions. This role offers visible impact, real career growth and the chance to shape processes that help us unite science, technology and talent to get ahead of disease together.
We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practices; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.
Responsibilities
- Lead end-to-end root cause investigations for cross-functional and high-risk issues, using structured methods to reach evidence-based conclusions.
- Coach and support colleagues on investigation tools, risk assessment and SMART CAPA design.
- Oversee the CAPA closure and effectiveness implementation.
- Partner with process owners and stakeholders to simplify workflows, reduce recurrence and improve issue management practices.
- Facilitate the management review and oversight by proactively monitoring signals and business performance.
- Assess Issues for criticality and Serious Breaches.
Basic Qualifications & Skills
- Degree in a life science, engineering, quality, or related field, or equivalent experience.
- Significant experience in issue investigation, CAPA management, quality or risk roles within pharmaceutical, vaccines, or life sciences settings.
- Demonstrated experience leading root cause analyses and implementing CAPAs in a regulated environment.
- Strong knowledge of quality management systems and applicable regulatory expectations.
- Proven ability to influence across a matrix organisation and lead cross-functional teams.
- Comfortable working in a hybrid model, with an expectation to be on-site regularly.
Preferred Qualifications & Skills
- Advanced degree (MSc, PhD or equivalent) in a relevant discipline.
- Formal training or certification in root cause analysis, Six Sigma, Lean or similar methodologies.
- Experience supporting regulatory inspections or preparing for audits.
- Experience of assessing Issues for criticality and Serious Breaches.
- Track record of process improvement and measurable impact through CAPA effectiveness.
- Experience working with digital tools for quality management, analytics or workflow tracking.
- Familiarity with global regulatory frameworks and guidance relevant to clinical and quality activities.
Closing Date for Applications – 12th of February 2026 (COB)
At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success.
RCI & CAPA Senior Manager in London employer: Gsk
Contact Detail:
Gsk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RCI & CAPA Senior Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GSK on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for behavioural questions by using the STAR method (Situation, Task, Action, Result). Think of examples from your past that showcase your skills in root cause analysis and CAPA management. This will help you articulate your experience clearly during interviews.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled complex issues in the past. Use data-driven examples to demonstrate your ability to influence and drive practical solutions, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at GSK. Good luck!
We think you need these skills to ace RCI & CAPA Senior Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the RCI & CAPA Senior Manager role. Highlight your relevant experience in issue investigation and CAPA management, and don’t forget to showcase your ability to lead cross-functional teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with the job requirements. Be specific about your experience with root cause analysis and quality management systems.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, emphasise your problem-solving abilities. Share examples of how you've tackled complex issues in the past, especially in regulated environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Gsk
✨Know Your Stuff
Make sure you brush up on your knowledge of root cause investigations and CAPA management. Familiarise yourself with the specific methodologies mentioned in the job description, like Six Sigma or Lean. Being able to discuss these concepts confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully led investigations or implemented CAPAs. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your skills and how they align with what the company is looking for.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to talk about your experience in cross-functional collaboration. Highlight instances where you've influenced others or simplified workflows, as this aligns with the company's emphasis on teamwork and effective communication.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's approach to quality management or how they measure the effectiveness of CAPAs. This shows your genuine interest in the role and helps you assess if the company culture fits your values.