Head of Strategic Projects, Operations and AI Communications in London

GSK is in an exciting next phase of performance with three clear priorities – deliver growth, accelerate R&D and simplify how we work. Internal Communications plays a key role in engaging our people to achieve the opportunity we have ahead of us – building confidence in our future, inspiring employees in the value GSK delivers to patients and shareholders and bringing clarity so we can focus on what matters.

As Head of Strategic Projects, Operations and AI, Internal Communications, you will be accountable for developing and delivering communications plans and content to embed our GSK enterprise priorities, support strategic projects and initiatives for the enterprise and execute our Culture and Engagement plans. You will additionally be responsible for leading AI transformation in CGA – developing a strategic plan with clearly defined focus areas and driving the upskilling behaviour change and mindset needed. You will lead a small team of two communications and AI professionals and will partner closely with business leaders, and specifically with Tech leaders. You should be able to work at pace and have strong leadership skills, business understanding, knowledge of and experience with using AI, data and tech in communications, as well as an ability to influence and lead others.

Key Responsibilities:

• This role leads the Strategic Projects, Operations and AI, Internal Communications team (team of 3 in total) and reports to the VP, Internal Communication and Global Functions.
• Leading the team, building a strong collaborative culture, supporting development and providing focus, clarity and direction.
• Owning the AI transformation plan for the CGA function, partnering with CGA colleagues to define the focus and determine use cases where we have the biggest opportunities as well as executing a targeted capability building and engagement plan to enable and drive change.
• Partnering collaboratively with business leaders, including Tech functional leaders, to ensure we have the right strategies, tools and support and acting as an AI champion for the CGA function.
• Developing and delivering impactful communications plans to bring to life and embed our enterprise priorities, using storytelling and compelling proof points to demonstrate progress and build confidence.
• Lead communications planning and support for strategic projects across the enterprise, as required.

Why You!

We are looking for an experienced communications professional with:

• Attributes: Strong influencing and coaching skills with senior leaders and colleagues, and an ability to impact at scale. Highly collaborative and able to lead cross-functional teams for impact. Excellent creative written/oral communication, storytelling and presentation skills; strong cultural sensitivity and ability to adapt messages for different geographies and audiences. Proactive and resilient with an ability to operate in high pressure environments.
• Required experience: Knowledge and experience of applying AI solutions to solve communications/business challenges. Track record in leading and driving change in a functional team. Significant internal communications experience supporting a complex, international organization and senior leaders. Experience in leading and developing high performing teams across different locations. Proven track record in translating corporate strategy to frontline audiences.

How to apply

If this role speaks to your experience and ambitions, please apply now. Share your CV and a short note explaining how your skills match this role and the impact you hope to make. We look forward to hearing from you.

Closing Date: COP Friday 24th July 2026

Please be aware due to the extended closing date there will be a delay in receiving an update on the status of your application. We expect to start interviewing in August.

Location and Hybrid Working Model: This role is based at our central London HQ and follows a hybrid working model. You will be expected to work onsite regularly, typically 2/3 days per week.

What we value: We welcome people who bring clarity, curiosity and care. You will thrive here if you work collaboratively, focus on outcomes and make communications simple and human. We value inclusive leadership and seek candidates who will help all colleagues feel informed and empowered.

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide.

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