Head of Internal Enterprise Communications in London

GSK is in an exciting next phase of performance with three clear priorities – deliver growth, accelerate R&D and simplify how we work. Internal Communications plays a key role in engaging our people to achieve the opportunity we have ahead of us – building confidence in our future, inspiring employees in the value GSK delivers to patients and shareholders and bringing clarity so we can focus on what matters.

As Head of Global Enterprise Internal Communications, you will lead the internal content strategy, content creation and communications approach for GSK. You will lead a team of five communications professionals to execute a strategic shift in internal communications to a leader-led approach, with simplified messaging and content, and insight-led delivery. In this role, you will partner closely with business leaders across the enterprise and will play a key active role in the Strategic Portfolio Planning (SPP) LT and the Internal Communications LT, ensuring we drive product-centricity in the organisation through our communications. You should be able to work at pace and have strong leadership skills, business understanding including product knowledge, digital fluency, exceptional storytelling skills, as well as an ability to influence and lead others.

This role leads the Global Enterprise Internal Communications team (team of 6 in total) and reports to the VP, Internal Communication and Global Functions. It is accountable for:

• Leading the Enterprise Internal Communications team, building a strong collaborative culture, supporting development and providing focus, clarity and direction.
• Driving a step change in internal communications at GSK by developing and delivering focused and creative content and editorial plans to embed company priorities, build confidence and engage our workforce.
• With the VP, Internal Communications, leading the move to leader-led communications, partnering with CGA colleagues and business leaders, supporting capability building and delivering simple content.
• Through partnership and active participation in SPP, build understanding, support and capability to enhance our product and pipeline internal communications and provide strategic input and counsel to shape plans.
• Ensuring excellent engaging content and high editorial standards across our enterprise content and channels, driving alignment with the company story and focusing resource and effort for biggest impact.
• Manage and coordinate content and news flow to reduce ‘noise’ and drive focus on what matters.
• Champion the use of AI, insights and metrics to measure and continually improve impact of global content and campaigns.

We are looking for an experienced communications professional with:

• Excellent creative content development skills (including written/oral communication, storytelling, video and visual assets); strong cultural sensitivity and ability to adapt messages for different geographies and audiences.
• Strong influencing and coaching skills with senior leaders, and an ability to impact at scale.
• Discretion and the ability to use judgment, particularly when handling sensitive or confidential information.
• Resilient with an ability to operate in high pressure environments.

• Significant internal communications experience supporting a complex, international organization and senior leaders.
• Product communications experience and/or deep understanding of GSK’s product portfolio and pipeline.
• Experience in leading and developing high performing teams across different locations.
• Proven track record in translating corporate strategy to frontline audiences.

If this role speaks to your experience and ambitions, please apply now. Share your CV and a short note explaining how your skills match this role and the impact you hope to make. We look forward to hearing from you.

Please be aware due to the extended closing date there will be a delay in receiving an update on the status of your application. We expect to start interviewing in August.

This role is based at our central London HQ and follows a hybrid working model. You will be expected to work onsite regularly, typically 2/3 days per week.

We welcome people who bring clarity, curiosity and care. You will thrive here if you take a collaborative approach and focus on outcomes that help our colleagues do their best work. If you are energised by making communications more human, simple and measurable, we would like to hear from you.

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide.