GSK is seeking an experienced Customer Experience Manager at its London HQ on a 12-month fixed-term basis. You will travel within the UK up to 20% and lead end-to-end event and engagement programmes across face-to-face, virtual and hybrid formats.
You will design omnichannel customer journeys, work with cross-functional teams, and turn insights into action while complying with governance standards. This role emphasizes data-driven decisions and impactful stakeholder collaboration.
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Healthcare CX & Events Leader (UK) employer: GSK
GSK is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Stevenage. With a strong commitment to employee growth, you will have access to extensive development opportunities while working on groundbreaking medicine projects. The hybrid work model and future relocation to Cambridge provide a unique advantage, ensuring a vibrant environment for both personal and professional advancement.
