Head, Global Study Management

Reporting to the VP Global Clinical Study Delivery (GCSD), As a pivotal Senior leader within Global Clinical Study Delivery (GCSD), the Senior Director, Global Study Management Head is accountable for defining and driving the strategic vision for global study management, ensuring alignment with organizational objectives, priorities and cultural pillars. This role commands oversight of a global team of Senior Global Study Managers, and their line managers, ensuring the delivery of a diverse and complex portfolio with speed, quality, and financial discipline. The Senior Director partners with executive leadership across Global Clinical Operations and other critical functions to establish transformative ways of working, embed operational excellence, and drive innovation. With direct accountability for resource optimization, capability development, and fostering a culture of continuous improvement, the role ensures the organization is positioned to meet current and future challenges while delivering impactful outcomes for patients and the business. Drive the Study Management team towards efficiency and innovation, enhancing automation and embedding innovative AI solution to work smarter.

Responsibilities

• Be a contributing member of Global Clinical Study Delivery\’s Leadership Team to include effective partnering and collaboration with fellow LT members as well as key stakeholders.
• Be accountable to set a strategy and vision for leadership and management of Senior Global Study Managers and Global Study Management Line Managers, driving effective line management practices across the group and locations.
• Engagement of Senior Global Study Managers and Global Study Management Line Managers in business improvement/process optimization efforts aligned to key acceleration and innovation targets.
• Continual Embedding and strengthening of the Study Team Operating Model (STOM) within the GSM team. The Senior GSM leads the STOM Working Groups.
• Collaborating with Global Study Lead Heads to establish robust resource principles/methodologies for sGSM/GSMs.
• Timely recruitment and capability building of new hires within the Global Study Management group to ensure adequate resources availability to deliver the Clinical Study activities.
• Building a culture of sharing, lessons learned, best practices, process improvement, etc., within the Study Management group.
• Effective change management culture.

Qualifications

• Undergraduate degree in life sciences or scientific discipline.
• Significant track record in managing Global Study Manager Team Leaders (or equivalent) who oversee large, diverse teams of Study Managers/Clinical Trial Managers ensuring alignment, accountability, and delivery of strategic objectives across multiple layers of the organization.
• Experience of leading Global Study Management across multiple Therapy Areas gained in the pharmaceutical industry and across multiple locations.
• Significant experience of hands‑on global study management gained in the pharmaceutical or CRO industry.
• Proven experience of developing resourcing strategies aligned to individual development needs and ensuring talent mapping to business priorities.
• Advanced degree in Life Sciences or PhD or MBA.
• Experience in improving the capability and effectiveness of Global Study Leaders.
• Proven strategic & enterprise thinking with strong business acumen.
• A track record in leading a global project or function where people are challenged and developed.
• Proven leadership operating in a matrix environment, ability to constructively challenge practices with senior leaders; possess negotiation skills and ability to influence with or without authority at all levels of the organization.
• Experience working independently with senior executives and the ability to quickly build personal credibility and assimilate business issues/need.
• Highly effective verbal, written, presentation communications skills.
• Excellence in people/performance management and setting a clear vision/purpose, effectively engaging the organization.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.